STACK BRANDS -
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TYPE OF WORK
Any
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SALARY
$4-6 per hour (PHP 209/hour)
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HOURS PER WEEK
TBD
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DATE UPDATED
Jun 3, 2026
ORDER MANAGEMENT & SUPPLIER OPERATIONS VA – SHOPIFY ECOMMERCE (REMOTE)
Remote | Part-Time | 4–6 Hours Per Day | 7 Days a Week
$4.00–$6.00/hour to start | Raises and bonuses for proven performers
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ABOUT THE ROLE
We run several growing Shopify dropshipping stores. Every day there are open orders that need follow-up — supplier delays, address issues, refunds, missing tracking. We need someone who owns that pipeline end-to-end so nothing slips.
You will not be left guessing. From day one you get SOPs, ready-made
This is a long-term role. We are not looking for someone for one month — we want someone we can grow with, give more responsibility to, and pay more over time.
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WHAT YOU WILL DO
- Monitor open orders across multiple Shopify stores every day
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- Reply to customers about order issues using our existing templates
- Process refunds accurately and log them
- Track stock with suppliers and flag when products need to be paused or relisted
- Keep daily tracking sheets clean and up to date
- Send a short End-of-Day report: what was opened, what was closed, what is still pending
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WHO WE ARE LOOKING FOR
- Hands-on experience in ecommerce order management, supplier coordination, or dropshipping operations (any combination works — we care about skills, not job titles)
- Able to juggle 30+ open issues across multiple stores without losing track
- Clear, professional written English
- Comfortable in Google Sheets and able to follow detailed SOPs
- Takes initiative — when something is unclear, proposes a solution instead of waiting
- Reliable computer and stable internet
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NICE-TO-HAVES
- Direct experience inside the Shopify admin
- Experience with parcel tracking tools (17track, Parcel Panel, AfterShip, etc.)
- Experience preventing chargebacks or working with dispute teams
- Experience negotiating with Chinese suppliers (CJ, LST, agents, etc.)
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SCHEDULE — READ THIS BEFORE APPLYING
This role is 7 days a week, 4–6 hours per day. Orders come in every day, including weekends, and they need to be handled every day. If you cannot commit to working 7 days a week, please do not apply — we will not make exceptions, and applying anyway only wastes both our time.
In return, the daily hours stay light (4–6 hours), the work is structured, and good performance is rewarded with raises and bonuses.
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HOW TO APPLY
We keep the first step simple. No video required to apply — just a short written reply so we know you read the post and can communicate clearly.
Step 1 — Use this exact subject line:
Order Ops VA Application – ORANGE – [Your Full Name]
(The word ORANGE is how we know you actually read this post. Applications without it are auto-rejected.)
Step 2 — In the body of your message, answer these 4 short questions (1–3 sentences each is enough):
- How long have you worked in ecommerce order management or dropshipping ops, and for what type of stores?
- Describe one fulfillment problem you solved with a supplier — what was the issue and how did you handle it?
- How many open orders / issues are you comfortable managing at the same time?
- Confirm that you are available to work 7 days a week, and list your working hours in your local timezone.
Step 3 — Optional but appreciated:
- A screenshot of an order tracker, supplier
Shortlisted candidates will be asked to record a 2–3 minute Loom intro and complete a small paid test task before we make an offer.
IMPORTANT: Applications that do not follow the instructions above will not be considered.
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If you like clean operations, hate loose ends, and want a stable long-term remote role with an operator who pays attention to good work — apply.
We look forward to your application.
