Full Time
$5.00-$7 / hour
40
Apr 15, 2026
We are a fast-growing, high-volume credit repair organization based in the US. We are currently managing 100+ active clients and are looking for a highly meticulous Virtual Assistant to take over our administrative processing, specifically handling FTC identity theft affidavits and CFPB complaints. We have an immediate need to knock out a large number of FTC Reports ASAP, and this task would be your primary responsibility when you start.
You will not be required to draft custom Round 1 dispute letters initially (while we’re getting adjusted). Your primary role is to ensure the administrative and compliance filings are executed flawlessly and client onboarding is smooth.
Your Immediate & Core Responsibilities:
• FTC Filings: Accurately submitting Identity Theft Reports through
• CFPB Complaints: Drafting and submitting well-structured complaints to the Consumer Financial Protection Bureau.
• Client Intake: Creating client profiles in DisputeFox and ensuring all documents (ID, utility bills, credit reports) are properly attached.
• Billing Setup: Utilizing Stripe natively to set up client invoices and installment payment plans.
• Light Automation: Assisting with our front-end flow via GoHighLevel (triggering onboarding texts/emails).
Strict Requirements:
• Fluent English (Written & Spoken): REQUIRED. You will be submitting government forms and complaints. Your grammar, spelling, and reading comprehension must be flawless.
• High Attention to Detail: One wrong SSN digit on an FTC report ruins the file. Meticulous accuracy is non-negotiable.
• Industry Experience: You must have prior experience submitting FTC reports and CFPB complaints for US credit repair clients.
• Software: Experience with DisputeFox is highly preferred. Familiarity with Stripe and GoHighLevel is a major plus. I currently am not using GoHighLevel, but I know I need it in the near future to scale my business.