Bilingual Spanish-English Virtual Assistant for Calls, Sales, and Customer Support

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: TYPE OF WORK

Full Time

: SALARY

4-6

: HOURS PER WEEK

25

: DATE UPDATED

Apr 11, 2026

JOB OVERVIEW

**Bilingual Spanish-English Virtual Assistant for Sales and Customer Calls**

We are looking for a **high-quality bilingual virtual assistant** with strong **English and Spanish communication skills** to join our team. This is a phone and customer support role for a flower business, and we are looking for someone who is professional, friendly, persuasive, and good at helping customers place orders.

This is not just a basic support role. We want someone who can **answer calls, guide customers, recommend products, help close sales, and create a great customer experience**.

We are hiring for both **part-time and full-time positions**.

**What You’ll Do:**

* Answer inbound customer calls in English and Spanish
* Help customers with product questions, pricing, pickup, and delivery
* Collect order details such as flower count, colors, date, time, and delivery address
* Recommend larger and better arrangements when appropriate
* Send photos or website links to help customers choose
* Provide delivery quotes
* Confirm totals and ask for payment method
* Follow a call script and sales process
* Help recover unhappy customers professionally

**We’re Looking For Someone Who:**

* Speaks excellent English and Spanish
* Sounds natural, clear, and professional on the phone
* Has experience in sales, customer support, or call center work
* Can follow systems and scripts while still sounding human
* Is confident handling calls, texts, and customer objections
* Has strong attention to detail and good energy

**Bonus If You Have:**

* Floral, gifting, retail, or e-commerce experience
* Experience with Dialpad, CRM systems, or order management
* Experience with upselling and closing sales

**Position Details:**

* Remote
* Part-time and full-time available
* Must have reliable internet and a quiet workspace
* Long-term preferred

**Application Instructions:**
To be considered, please send:

* Your resume
* A short voice recording in English
* A short voice recording in Spanish
* A summary of your call center or sales experience
* Your expected pay

SKILL REQUIREMENT

Technical Support Sales Spanish Bilingual

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Bilingual Spanish-English Virtual Assistant for Calls, Sales, and Customer Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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