Business Systems Specialist (Client Services)

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: TYPE OF WORK

Full Time

: SALARY

$1100 - $1500 /month based on experience

: HOURS PER WEEK

40

: DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

We are seeking a Business Systems Specialist to help build, maintain, and improve the systems that power our day-to-day operations. In this role, you will partner with stakeholders to understand business processes, translate needs into technical solutions, and deliver automation, reporting, and integrations that scale.

The ideal candidate is a strong communicator who can comfortably move between business users and technical implementation. While we use specific tools like Salesforce, Boomi, Power Automate, and Power BI, we are looking for someone with a solid foundation in CRM/ERP administration, system integrations, and workflow automation who is eager to learn and master our specific tech stack.

Key Responsibilities
• Workflow Automation
o Design, build, and maintain automated workflows to streamline business processes.
o Troubleshoot and optimize existing automations for performance, reliability, and clarity.
o Implement approval workflows, notifications, data syncs, and operational automations.

• Reporting & Analytics
o Build and maintain business reports and dashboards based on stakeholder requirements.
o Connect to data sources, shape data, and create clear visualizations for decision-making.
o Ensure reporting is accurate, well-documented, and easy for end users to interpret.

• System Integrations
o Configure and support integration processes across internal systems.
o Assist with monitoring, error handling, and ongoing integration improvements.
o Document integration logic, data mappings, and dependencies.

• CRM/ERP Administration & Enablement
o Implement and configure CRM/ERP environments (Dynamics 365, Salesforce, etc.) to align with client-specific workflows).
o Assist with data imports, validation rules, reports, dashboards, and user support.
o Partner with teams to improve adoption and ensure the CRM/ERP matches business processes.

• Cross-Functional Support
o Gather requirements, map current-state and future-state processes, and recommend solutions.
o Provide clear documentation (process flows, system configs, runbooks).
o Communicate status, risks, and timelines effectively to both technical and non-technical audiences.

Qualifications
Required
• Experience with CRM/ERP Systems Foundation: Experience supporting or administering a CRM/ERP (e.g., Dynamics 365, Salesforce, HubSpot).
• Automation & Integration Experience: Familiarity with building automated workflows and connecting systems (e.g., Power Automate, Zapier, Boomi, MuleSoft, etc.).
• API Knowledge: Basic understanding of APIs (REST preferred), including authentication concepts and data formats (JSON).
• Comfort Working with APIs: Ability to use API documentation to understand how to connect and move data between systems.
• Business Process Knowledge: Strong ability to understand business workflows and translate them into system logic.
• Excellent Communication: Strong written and verbal skills, with a customer-service mindset.
Preferred (Nice to Have)
• Experience with data visualization tools (e.g., Power BI, Tableau, etc.).
• Familiarity with iPaaS concepts (monitoring, error handling, retries, logging).
• Experience working in a ticketing system and documenting changes.
• A proactive, problem-solving mindset with a strong desire to learn new tools and technologies.

Why Join Us?
We believe in creating an environment where our tea ---------- mbers can thrive both professionally and personally. Here’s what we offer:

*Career Growth: Paid certifications, training, and structured onboarding to help you advance your skills.
*Attractive Compensation: Competitive salary, performance-based incentives (monthly profit share and end-of-year bonus), and 13th-month pay.
*Health & Wellness: Monthly healthcare allowance to support your well-being.
*Work-Life Balance: 100% remote work with company-provided equipment.
*Supportive Culture: Be part of a forward-thinking team that values collaboration, innovation, and having fun while doing great work.

What Sets Us Apart?

*Performance-Based Rewards: Monthly profit sharing and bonuses for high-performing tea ---------- mbers.
*Continuous Learning: We invest in your growth with paid certifications and training.
*Collaborative Environment: Work with a team that values your input and supports your success.
*Flexibility: Enjoy the freedom of remote work while contributing to impactful projects.

How to Apply
If you’re ready to take your IT career to the next level, we’d love to hear from you! Apply now and join a team that’s passionate about technology, growth, and delivering exceptional service.

**Submit your application and include the numbers (2004) in your subject line. This helps us ensure you’ve read the full job description.

**Please also attach your updated CV to your application or provide a link to your CV. Applications without a CV will not be considered.

**Currently looking for candidates in NCR or nearby areas of the Philippines

*** The working hours for this role are 8:00 AM to 5:00 PM CST with an hour of Lunch break, Monday to Friday.

We look forward to hearing from you.

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Business Systems Specialist (Client Services)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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