Operations Manager (Property Management + AI/Automation Focus)

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: TYPE OF WORK

Full Time

: SALARY

$18–$25/hour (depending on experience)

: HOURS PER WEEK

40

: DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

Job Title: Operations Manager (Property Management + AI/Automation Focus)
Location: Remote
Schedule: Monday–Friday, 8:00 AM – 5:00 PM Eastern Time
Compensation: $18–$25/hour (depending on experience)

About the Company

This company is a fast-growing, forward-thinking property management company managing over 100 short-term rental properties across multiple markets. The team focuses on delivering exceptional guest experiences while continuously improving internal systems and processes.

As the company scales, they are investing in smarter operations by leveraging automation, AI tools, and streamlined workflows to build a highly efficient, high-performing team.

This is an opportunity to join a growing company at a pivotal stage and play a key role in shaping the future of their operations.

About the Role

The company is looking for an experienced Operations Manager with a strong background in short-term rental (STR) or property management operations.

This role is ideal for someone who is both:
- Operationally strong (can manage day-to-day complexities, guest and owner issues), and
- Forward-thinking (interested in improving systems, automating workflows, and leveraging AI tools)

You will support daily operations while also helping the company optimize and scale by reducing manual work and improving team efficiency.

Key Responsibilities

Operations & Issue Management

- Handle escalated guest and property issues with strong judgment and professionalism
- Coordinate with vendors, property owners, and internal tea ---------- mbers
- Make real-time decisions that balance guest satisfaction, owner relationships, and business outcomes
- Step into complex situations (e.g., maintenance issues, guest complaints) and resolve them effectively

Team Support & Oversight

- Support and collaborate with existing VAs handling guest communication and operations
- Provide guidance and help reduce unnecessary escalations to leadership
- Potential to take on more leadership responsibilities as the company grows

Process Improvement & Systems Thinking

- Identify inefficiencies in current workflows and recommend improvements
- Help standardize and document processes
- Continuously look for ways to improve operational performance

Automation & AI Enablement

- Identify repetitive/manual tasks and opportunities for automation
- Build or support workflow automation using modern tools (AI, cloud-based systems, etc.)
- Contribute to creating a more “lean but powerful” operations team

Qualifications

Required:
- 5+ years experience in property management or short-term rental operations
- Familiarity with AI tools, automation platforms, or system-building
- Experience improving processes or workflows
- Strong understanding of day-to-day operations in a property management company
- Excellent written and spoken English communication skills
- Proven ability to problem-solve independently and make sound decisions
- Experience handling guest issues, vendor coordination, and owner communication

What We’re Looking For
- Strong critical thinker and problem solver
- Able to handle nuanced, judgment-based decisions
- Proactive and resourceful (doesn’t rely on constant direction)
- Comfortable working in a fast-paced, evolving environment
- Interested in technology and the future of operations

Growth Opportunity
This role offers significant opportunity for growth. The right candidate will become a key operational partner and help shape how the company scales.

As the company grows, this position may evolve into a more senior leadership role with increased responsibility and impact.

To apply:
Kindly fill out the application form:
----------

Kindly send us a message with the word 'Success!'. Thank you!

SKILL REQUIREMENT

Property Management Short Term Rentals AI Automation

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Operations Manager (Property Management + AI/Automation Focus)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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