Automotive Service Estimating Coordinator

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: TYPE OF WORK

Part Time

: SALARY

Php288.46 - Php432.69 hourly rate

: HOURS PER WEEK

20

: DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

Key Responsibilities

1. Fleet & Retail Ops Coordination
*Own the estimate-to-approval-to-route workflow:
*Create and submit estimates
*Follow up for approval
*Ensure parts are sourced
*Finalize tech routes for the following day
*Track all jobs in progress and flag issues proactively
*Ensure routes are realistic and efficient; confirm techs are prepped and ready
*Communicate clearly with customers and fleet managers about job timing, status, and follow-ups
*Submit and close out fleet approvals in Element, LeasePlan, and AutoIntegrate
*Ensure invoices match approvals; follow up on outstanding invoices and missing payments

2. Scheduling & Productivity Tracking
*Maintain the daily technician schedule, making updates as needed
*Monitor tech productivity; flag idle time, reschedules, or delays
*Track time logs and coordinate with bookkeeper for payroll

3. Customer Communication
*Respond to incoming texts, WhatsApp messages, and system inquiries in a timely, professional manner
*Follow up with clients as needed to resolve open issues or gather job-related info
*Escalate concerns appropriately and promptly

4. Admin & Reporting
*Submit a detailed Daily Recap covering completed work, pending tasks, blockers, and KPIs
*Keep Trello and other tools up-to-date with accurate job and task statuses
*Track inventory needs and coordinate ordering of parts, oil, and supplies
*Monitor A/R and follow up on past-due fleet invoices

5. Marketing & Content Support
*Publish our monthly newsletter in MailChimp with content from marketing team
*Coordinate publishing of content to Instagram / Facebook / Google My Business
*Other light admin support as needed for the marketing team

What Success Looks Like
*All work orders, estimates, approvals, and tech routes are handled with zero dropped balls
*You identify blockers or problems before they become fires
*Communication is clear, timely, and professional — with both customers and internal team
*The business runs like a machine — nothing gets missed or delayed
*You take full ownership of your responsibilities and require very little follow-up

Who You Are
*A natural systems thinker who thrives on clarity, organization, and ownership
*Extremely proactive — you don’t wait to be told what to do
*Excellent at written and verbal English communication
*Comfortable in the automotive world and eager to learn the details
*Sharp and reliable — you retain info, spot gaps, and follow through

Experience & Skills Required
*3+ years of experience in a remote automotive: coordinator, dispatcher, operations role
*Demonstrated responsibility for keeping things moving without handholding
*Excellent written and spoken English
*Experience with dispatch, route planning, or technician scheduling
*Familiar with tools like Slack, Google Docs, Trello (or similar), CRM/invoicing platforms
*Experience working with U.S.-based field service, auto, or fleet companies
*Bonus: Familiarity with AutoIntegrate, Housecall Pro, Element, or LeasePlan platforms

Required Software Experience
*Slack
*WhatsApp
*Trello (or similar)
*Google Workspace
*CRM / invoicing tools (Housecall Pro, AutoIntegrate)
* Monday . com (plus)

TECH REQUIREMENTS:
*Computer - at least i5 or equivalent with 8gb RAM
*Internet Speed - At least 50 MBPS Download speed
*Dual monitor setup is required to ensure efficiency in managing multiple applications simultaneously.
*Location: Remote (Philippines)
*Schedule: Part-time or Full-time, US hours

*Part-time Schedule
**Tuesday 1-5 pm
**Wednesday 1-5 pm
**Friday 8:30 - 7:30 pm
**Saturday 10-4 pm
**Sunday 2-5 pm

*Full-time Schedule
**Monday to Friday 9:30AM -6:30PM
Pay: Php288.46 - Php432.69 hourly rate

Application Instructions:
Fill out this form: ---------- /appqNAvkEQ10YFlc3/pagrX4PvZe0xsKHWT/form
After submitting the form, click the apply button and send us a short message on why you would be a good fit for the role.

SKILL REQUIREMENT

Estimate Operation Management

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Automotive Service Estimating Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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