Customer Support Specialist (Real Estate Team)

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TYPE OF WORK

Full Time

SALARY

$6

HOURS PER WEEK

40

DATE UPDATED

Apr 14, 2026

JOB OVERVIEW

Join our established U.S. real estate team and be the first line of support for clients and agents, ensuring smooth operations and exceptional service.

Video Intro Instructions
Submit a short video covering:
- About yourself and why you’re the best fit
- Willingness to work weekends
- Commitment to dedicate a full shift (no other clients at the time of work)
- Comfort using a time tracker
- Ability to work EST hours
- Workspace tour (show your setup)
- Backup readiness for power, internet, and device issues

Responsibilities
- Handle client inquiries via phone, email, and chat with professionalism
- Provide accurate updates to clients and agents
- Maintain organized records of client interactions
- Support the operations team with admin and communication needs
- Ensure timely follow?ups and proactive problem?solving

Why Join Us
- Career Growth: Advance within operations and client care
- Performance Bonuses: Rewarding excellence and reliability
- Competitive Perks: 13th-month pay and paid leave
- Work-Life Balance: Supportive environment that values well?being
- Long?Term Stability: Be part of a high?performing U.S. real estate team
- Team Culture: Collaborate with professionals who value accountability

Requirements
- Strong communicator, empathetic, and responsive
- Detail?oriented and efficient multitasker
- Reliable and punctual during EST hours
- Tech?savvy with CRMs and communication tools
- Team player with a proactive attitude
- Must provide a supervisor reference, recommendation letter, or Certificate of Employment (COE) before interview scheduling

How to Apply

Email
---------- with:
- Updated resume with references
- PDF DISC result from ---------- /free-disc-test
- Video intro (see instructions above)
- OnlineJobs.ph profile link

Subject Line: Customer Support Specialist – Tricoli Team
Include the word “winner” in your email to confirm you read the instructions.

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