Dispute Manager

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TYPE OF WORK

Gig

SALARY

$0-$15 paid per case handled

HOURS PER WEEK

TBD

DATE UPDATED

Apr 8, 2026

JOB OVERVIEW

We are looking for an experienced and detail-oriented Dispute Manager to join our team on a per-task (gig-based) basis.

This is not an hourly or salaried position — you will be paid based on successful dispute outcomes.

Your role will be to manage payment disputes and chargebacks, submit strong evidence, and help maximize our dispute win rate while minimizing losses.

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Key Responsibilities:
• Handle and respond to payment disputes and chargebacks
• Submit high-quality, well-structured evidence
• Meet dispute deadlines consistently
• Track and manage cases efficiently
• Work independently and focus on high win rates

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Requirements:
• Proven experience with disputes or chargebacks (required)
• Strong English communication skills
• High attention to detail
• Ability to work independently
• Experience with Shopify, Stripe, or PayPal is a strong advantage

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Compensation:
• $15 per successful (won) dispute
• $0 for lost disputes

???? This is a performance-based role — you are rewarded based on results.

?? Only confident and experienced applicants should apply.
We expect a high win rate and strong evidence submissions.

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How to Apply:

If you have read this entire description and are interested, include the word “ZETI” in your application.

Additionally, to verify your experience, include:
• The names of at least 5 companies or stores you have worked with (dispute/chargeback related)

Applications without this information will not be considered.

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Skill Requirements:
• Dispute Management
• Attention to Detail
• Communication
• Problem Solving

SKILL REQUIREMENT
E-Commerce Problem Solving Chargeback Analysis
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