Full Time
To be discussed based on experience
40
Apr 6, 2026
Join Our Growing Team!
Location: Remote (Work from Home)
Type: Full-time
Work Schedule: To be discussed, but follows Pacific Timezone
Reports to: Director of Demand Generation
Compensation: To be discussed based on experience
Website:
About Us
We’re a growing digital advertising agency that helps healthcare clinics across the U.S. and Canada attract more patients and grow their practice. Our lead generation systems drive real-world results for physiotherapy, chiropractic, and other healthcare practices.
??Learn more:
We’re looking for a Client-Focused Account Manager to build strong relationships with our clinic partners, ensure they understand their campaign results, and help them get the most value from our services without doing hands-on ad or creative work.
Position Overview
> The Account Manager is the main point of contact for our clients. You’ll manage communication, deliver reports, coordinate with internal marketing and fulfillment teams, and ensure our clients feel supported and informed every step of the way. You won’t be building or managing campaigns — instead, you’ll translate data into insights, set expectations, and keep clients confident and engaged.
Ideal Candidate
> You’re an empathetic communicator who can build trust quickly and explain complex ideas simply. You thrive on relationships, not spreadsheets. You love helping clinics understand their marketing performance and feel confident that they’re growing with the right partner.
NOTE:
Please be advised that our company is currently looking for candidates available for full-time employment. We require exclusive commitment without engagement with other clients or companies. Applications will be reviewed directly by the Director of Demand Generation
If you are comfortable with these conditions and meet our qualifications below, kindly fill out the Google form:
??Skills & Qualifications
> 2+ years of experience in client account management, customer success, or project coordination, ideally in a digital marketing or SaaS environment.
> Excellent verbal and written communication skills — able to make marketing metrics understandable for non-marketers.
> Strong organizational skills and attention to detail.
> Proven ability to manage multiple client relationships at once.
> Familiarity with tools like HubSpot, ClickUp, Slack, and Google Workspace.
> Experience working with small business owners or healthcare professionals is a plus.
> Data-driven mindset — you know how to read a report and turn numbers into a story.
**Please don’t feel overwhelmed by the responsibilities listed. Each task is simply broken down in detail to provide clear expectations and help you better understand the role.
??Key Responsibilities
** Client Communication
> Be the main point of contact for assigned clients (clinic owners/managers)
> Handle regular calls and
> Build strong relationships and ensure clients feel supported and informed
** Reporting & Insights
> Review marketing reports and explain results in a simple, clear way
> Track key metrics like leads, cost per lead, and bookings
> Flag any issues or trends to the team for improvement
** Project Coordination
> Work closely with internal teams to make sure tasks are completed on time
> Keep client records and notes organized in CRM tools
> Help improve processes for a better client experience
** Success Metrics
> High client satisfaction and retention rates.
> On-time delivery of client updates, reports, and communications.
> Strong internal collaboration and client feedback scores.
> Growth in client lifetime value through renewals and referrals.
?? What We Offer
> Competitive salary + performance bonuses
> Remote work with flexible hours
> Ongoing training and growth opportunities
NOTE:
Please be advised that our company is currently looking for candidates available for full-time employment. We require exclusive commitment without engagement with other clients or companies. Applications will be reviewed directly by the Director of Demand Generation
If you are comfortable with these conditions and meet our qualifications below, kindly fill out the Google form: