Business Operations Associate

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TYPE OF WORK

Full Time

SALARY

960 (includes benefits!)

HOURS PER WEEK

40

DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

We are looking for someone with a proven track record of helping entrepreneurs grow their businesses through execution and measurable results. You are a strong thinker and problem-solver who can take ideas from A to Z and turn them into action independently.

You have a self-starter, entrepreneurial mindset and are excited to help build and grow new initiatives. This role requires adaptability and comfort working in a fast-moving environment where priorities can shift as the business evolves.

This role requires high ownership, clear communication, and a proactive mindset. You don’t wait for instructions — you follow up on tasks, clarify priorities, and ensure nothing is delayed or left unclear.

You are able to think ahead, work independently, and consistently move work forward with minimal supervision, including quickly understanding workflows and improving them where possible.

This role includes both recurring operational tasks and flexible project-based work depending on business priorities and active initiatives.

Position Details:
• Employment Type: Full-Time
• Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM ET
• Hours: 40 hours per week

Benefits:
• $960 USD/month ($6 per hour)
• 13th-Month Pay
• Paid Time Off
• Weekends Off
• Benefits allowance after 6 months ($80/month)

Core Profile:
• Demonstrated ability to support entrepreneurs in growing and scaling their businesses through execution and outcomes
• Self-starter with strong initiative and problem-solving ability
• Fast and reliable execution with strong follow-through
• Structured thinker who can build, improve, and manage systems independently
• Comfortable taking ownership from start to finish with minimal supervision
• Proactive communicator who provides clear and timely updates
• Strong ability to work with ambiguity while still moving tasks forward
• Able to take initiative in managing communication flow, including following up on priorities and ensuring clarity without needing reminders

AI & Digital Competency:
• Proficient in AI tools (ChatGPT, Claude, Gemini, Higgsfield, etc.)
• Able to turn AI outputs into clear, brand-aligned content
• Comfortable creating simple AI workflows and prompt templates

Operations & Systems:
• Strong G-Suite skills (Sheets, Drive organization, Docs, workflow management)
• Good digital file organization and naming discipline
• Ability to create SOPs and improve workflows
• Comfortable managing multiple ongoing tasks and projects

Content & Marketing:
• Strong video editing skills (short-form content, reels, clean edits, captions, consistent branding)
• Ability to support social media growth and content execution
• Understanding of branding and audience engagement
• Please include the word “SONDER” in the subject line

Additionally:
• Preferably has some design ability and understands aesthetic consistency. Can look at older content and pieces we have created and evolve that so the new piece feels on-brand and fits seamlessly with the aesthetic.

Required Qualifications:
• Strong organizational and communication skills
• Experience in operations, administration, or workflow support
• Self-directed and able to work with minimal supervision
• Reliable device and internet connection

Technical Requirement:
• Access to a reliable Apple device

Preferred:
• Real estate, sales, or service-based business experience
• Background in digital operations or system building

To Apply:
• Send your resume and portfolio
• Screenshot showing your computer specs and internet speed.
• Answer: “Why are you a good fit for this role?”

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