Service Admin Coordinator

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: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

40

: DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

Company: Conserva
Location: Remote (Must work according to Eastern Standard Time)
Schedule: Full-time, Monday–Friday, 11AM–8PM EST

About Conserva:
Conserva is a forward-thinking company dedicated to administering solar system warranties and services. We pride ourselves on delivering exceptional customer support and high-quality service to our clients, all while fostering an inclusive, remote-first work culture. We are excited to welcome talented professionals to join our dynamic team.

What You'll Do:
Serve as the liaison between our Operations and Service teams — ensuring every ticket is complete, accurate, and routed to the right place before it ever reaches the Service team.
1. Review and process non-revenue-generating tickets and calls, managing them from intake to resolution.
2. Handle customer-facing tickets and calls involving non-revenue discussions, ensuring customers receive timely and accurate support.
3. Validate that all required information from Operations is present and complete before dispatching any ticket to the Service team — incomplete submissions go back, not forward.
4. Maintain accurate, up-to-date records and documentation across our systems, including ClickUp.
5. Coordinate closely with Operations and Service to ensure process compliance and smooth handoffs.
6. Perform quality assurance reviews on completed tickets to catch errors before they cause downstream delays.
7. Support daily administrative workflows and assist with internal tasks as needed.

What We're Looking For:
1. Strong organizational skills and exceptional attention to detail — you'll be the last line of defense before a ticket moves forward.
2. Comfortable working independently in a process-driven, behind-the-scenes coordination role.
3. Excellent written English and the ability to follow and enforce structured workflows.
4. Experience with project management or CRM tools (ClickUp experience is a plus).
5. A reliable internet connection, quiet workspace, and the self-discipline to thrive in a remote environment.

What We Offer:
Competitive Compensation: $1,000 USD per month, paid twice monthly.
Career Growth: Clear advancement paths as you develop in the role.
Remote-First, Inclusive Culture: Join a diverse international team committed to your success — wherever you are.
Meaningful Work: Be part of a company driving impact in renewable energy and sustainable solutions.
Inclusive, Remote-First Environment: Join a diverse international team dedicated to supporting your success—no matter where you’re located.
Industry Impact: Be part of a company that is committed to renewable energy and sustainable solutions.

Ready to Make a Difference?
As the first step of the process, please use ---------- to create a free short video of yourself speaking and include the link to this video in your application message.

SKILL REQUIREMENT

Administrative Support Customer Relationship Management

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Service Admin Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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