Property Management Customer Service Representative

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$6 USD per hour

: HOURS PER WEEK

40

: DATE UPDATED

Apr 6, 2026

JOB OVERVIEW

*KINDLY READ THE JOB DESCRIPTION & THE APPLICATION INSTRUCTIONS CAREFULLY.*

The Nabo Group is looking for Customer Service Representatives with Property Management experience for our growing team, who enjoys solving problems, responsible, organized, detail oriented, and reliable to join our fun/hard working team. You must have excellent communication skills.

As a Customer Service Representative, you will play a critical role in fostering positive relationships with our clients and ensuring that their maintenance needs are met effectively and efficiently. Your work will directly impact customer satisfaction and help maintain our reputation for excellence in the maintenance industry.

Duties & Responsibilities:
- Client Communication: Act as the primary point of contact for clients, providing exceptional customer service and ensuring clear and professional communication. Respond to client inquiries via phone, email, and online platforms.
- Maintenance Coordination: Work closely with the maintenance team to schedule, track, and coordinate maintenance services, ensuring timely and accurate completion of tasks.
- Issue Resolution: Address and resolve client complaints or concerns regarding maintenance services in a timely, professional, and empathetic manner.
- Client Scheduling & Follow-Up: Schedule appointments for maintenance services and follow up with clients’ post-service to ensure satisfaction and gather feedback.
- Database Management: Maintain accurate and up-to-date records of client interactions, maintenance schedules, and work orders within the company’s CRM system.
- Problem Solving & Troubleshooting: Provide quick solutions to client issues and coordinate any necessary follow-up or additional service visits.
- Collaboration: Work closely with field technicians, supervisors, and other tea ---------- mbers to ensure the smooth flow of maintenance services from start to finish.
- Service Knowledge: Stay informed about the company’s maintenance offerings and ensure clients are fully aware of the services available to them.
- Reporting & Documentation: Document client interactions, service requests, and resolutions. Generate reports to track the progress and outcomes of maintenance activities.
- Performs other duties that may be assigned from time to time.

Desired Qualifications:
- College degree or equivalent work experience.
- Experience with Real Estate is a plus.
- At least 6 months of experience working remotely.
- Excellent English communication skills (spoken and written).
- Excellent interpersonal skills, problem solving, and analytical skills.
- Strong customer service skills.
- Ability to multi-task and prioritize.
- Reliable and dependable.
- Excellent problem-solving skills.
- Ability to remain calm under pressure.
- Attention to details and highly organized.
- Great time management skills.
- Capable of keeping control of the call even when the customer is angry.
- Ethical and trustworthy.
- Great at relationship-building.
- Ability to work under minimal supervision.
- Friendly and fair.

Working conditions:
- Candidate must be able to work in US Time Zone
- Comfortable working with Hubstaff.
- The schedules are permanent and assigned by the department’s Manager. Schedules might change eventually depending on demand.
- Must have own work equipment that is not older than 2 years.
- Work equipment must be personal and not a family or shared computer/laptop.
- Internet speed must be no lower than 150 Mbps.
- Must have backup internet for emergencies (no lower than 100 Mbps) and a place to relocate during power or internet outages.

Compensation & Benefits:
- $6 USD per hour.
- PTO after 90 days of probationary period.
- HMO allowance after 90 days of probationary period.

How to apply:
1. Send an email attachment with your updated resume in PDF format.
2. Please indicate that you're comfortable to start with $6 USD per hour.
3. Please send a link to your video recording introducing yourself & your relevant experience based on the job description.
4. Kindly send your application to ---------- the subject line, kindly indicate the position Property Management Customer Service Representative - your name.

Shortlisted applicants will be contacted by email for interview scheduling.
Looking forward to working with you!

SKILL REQUIREMENT

Property Management Real Estate Customer Support

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0617
Total Execution Time	0.0630

GET DATA

No GET data exists

MEMORY USAGE

1,533,864 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Property-Management-Customer-Service-Representative-1613675

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0563 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1613675 LIMIT 1
0.0011	SELECT * FROM `employers` WHERE `employer_id` = 236104 LIMIT 1
0.0014	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1613675 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-15',ej.date_added) duration_days, DATEDIFF('2026-04-15',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-15',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1613675'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1613675
0.0007	`UPDATE employer_jobs SET hit_counts = '*Mar-30-2026=520Mar-31-2026=246Apr-01-2026=77Apr-02-2026=34Apr-03-2026=38Apr-04-2026=20Apr-05-2026=18Apr-06-2026=472Apr-07-2026=113Apr-08-2026=97Apr-09-2026=65Apr-10-2026=47Apr-11-2026=9*Apr-15-2026=1' WHERE job_id= '1613675'`
0.0012	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=765*Apr-2026=991' WHERE job_id= '1613675'`
0.0013	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1613675' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1613675
0.0485	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '236104' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776254277
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Property-Management-Customer-Service-Representative-1613675
csrf-token	4cda69aa0feef194ed3a1db08ed249c4

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

Property Management Customer Service Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?