Sales and Customer Service Agent for Cleaning Services Company

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: TYPE OF WORK

Full Time

: SALARY

us$ 600.00 to 800.00

: HOURS PER WEEK

40

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

We are a well-established commercial and residential cleaning company serving the San Francisco Bay Area, California. With a strong reputation for quality services including office cleaning, house cleaning, window washing, solar panel cleaning, and more, we're expanding our remote team to deliver exceptional customer experiences. We're looking for dedicated, high-performing agents to join us in driving sales and supporting our clients. If you're passionate about building relationships and closing deals in the service industry, this is your opportunity to grow with a dynamic company!

Job Type: Full-Time, Remote

Salary: Competitive base pay starting at US$600.00 to US$800.00 per month. plus performance-based commissions and bonuses.

Hours: Flexible schedule aligned with US Pacific Time (PST), typically Monday to Friday, 8 AM - 5 PM PST (which is 11 PM - 8 AM PHT—perfect for night owls or those preferring evening shifts).

Start Date: Immediate

Key Responsibilities:

Handle inbound and outbound calls/emails from potential and existing clients, providing friendly and professional customer service.

Sell our cleaning services by identifying client needs, presenting tailored solutions, and closing sales effectively.

Schedule appointments and coordinate cleaning jobs using our booking systems.

Manage customer relationships through our CRM platform (experience with Zoho CRM or similar is a plus), updating records, tracking leads, and following up on inquiries.

Respond to leads from various channels like Yelp, Google, websites, and phone calls, ensuring quick and accurate follow-through.

Collaborate with the team to resolve issues, process quotes, and ensure high customer satisfaction.

Meet or exceed monthly sales targets while maintaining a commitment to excellent service.

Requirements:

At least 2-3 years of experience in sales and customer service, preferably in the service industry (e.g., cleaning, home services, or similar).

Proven track record in selling services over the phone/email, with strong closing skills and the ability to handle objections.

Expertise in scheduling appointments and managing calendars/tools for efficient coordination.

Solid experience with CRM systems (e.g., Zoho CRM, Salesforce, or equivalent) for lead tracking, data entry, and reporting.

Native-level English proficiency (both written and spoken) with excellent communication skills—clear, confident, and persuasive.

High level of commitment, reliability, and a positive attitude; we're seeking long-term tea ---------- mbers who take ownership of their role.

Comfortable working remotely with a stable internet connection (at least 20 Mbps), a quiet workspace, and reliable computer/headset.

Availability to work US hours (PST) and flexibility for occasional weekends if needed.

Bachelor's degree or equivalent experience preferred.

What We Offer:

Competitive salary with uncapped commissions, top performers earn significantly more!

Comprehensive training on our services, systems, and sales techniques.

Opportunities for growth, including promotions to senior roles or team leads.

Remote work perks: no commute, flexible breaks, and a supportive virtual team environment.

Paid time off, health benefits, and performance incentives.

A collaborative culture where your ideas are valued and your success is celebrated.

If you're a motivated professional ready to bring your A-game to a growing company, apply now! Please submit your resume, voice or video recording, a cover letter explaining why you're a great fit, and examples of your sales achievements or CRM experience. Shortlisted candidates will be invited for a video interview.

We can't wait to hear from you, let's build something amazing together!

"Please title your application message with the subject line: Cleaning Pros 2"

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Sales and Customer Service Agent for Cleaning Services Company

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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