VA Customer Support and Sales

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TYPE OF WORK

Full Time

SALARY

$1200/month, $8/hr

HOURS PER WEEK

40

DATE UPDATED

Mar 30, 2026

JOB OVERVIEW

About Us:
We are a lawncare company that offers a wide range of services including fertilization, weed control, irrigation, tree/shrub care, etc. We pride ourselves on delivering exceptional customer service and maintaining professional, trustworthy communication with our clients.

Our company’s core values are: Extreme Ownership, Growth obsessed, Lead by Example, Disciple, and We are Stronger Together.

Our purpose is to use lawncare as a vehicle to make a difference in our community. We are scaling rapidly and are looking for the right person to help us keep our customers happy.

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What we offer:
A friendly and supportive work environment.
Full training on our products and industry.
Opportunities for growth within the company.
A chance to be a part of a tight-knit, family-like team.
Great Pay
Paid time off

--------------------------------------------

What You’ll Do:

Handle incoming customer inquiries (phone calls, emails, text).
Ffollow up with customers.
Manage customer database / CRM: input service requests, track status, ensure follow-ups.
Send reminders / confirmations to customers.
Assist with billing / invoicing queries.
Monitor and respond to complaints, escalate when necessary.
Support service techs with customer communication
Task tracking and daily to-dos to keep operations smooth.
Auditing
Handling internal communication flow
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Who We’re Looking For:

At least 3-5 years of customer service experience (or comparable).
Excellent English communication skills, both written and verbal.
Reliable internet connection & ability to work remotely.
Must have at least 2 monitors
Strong organizational skills and attention to detail.
Comfortable with phone, email, text support.
Familiarity with CRM tools, or willingness to learn.
Self-starter: able to anticipate customer needs, problem solve.
------------------------------------------

If you are a self-driven individual with a passion for helping others and providing excellent customer service, we'd love to hear from you! Apply today and become a valued member of our team.

How to Apply:

Use this link to fill out the google form. Incomplete forms will not be reviewed so please make sure you complete all parts of the form in its entirety especially the video upload
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Virtual interviews are being scheduled for this week. Hoping to start our new tea ---------- mber next week

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