Customer Service Rep For Fashion Dropshipping

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: TYPE OF WORK

Part Time

: SALARY

5$/Hour

: HOURS PER WEEK

20

: DATE UPDATED

Mar 29, 2026

JOB OVERVIEW

Hey, read this carefully before you apply.
We run a women's fashion store and we're growing fast. Right now our customer service needs to level up, and we're looking for the right person to make that happen.
This isn't a role where you clock in, answer a few emails, and clock out. We need someone who genuinely cares about doing this well, someone who sees CS not as a task to get through, but as something worth building properly.
If that's you, keep reading.

What you'll be doing

Answering customer emails through Gorgias and handling tickets from open to close
Processing refunds and returns cleanly and efficiently
Working with us to build better processes, not just following them
Training and managing new CS tea ---------- mbers as we grow
Staying in close contact with me and the team via Slack and calls

This role will start at 20 hours per week. As we grow, and we are growing, hours will increase. The goal is full-time.

What we need from you

Real experience doing CS for fashion dropshipping stores, not e-commerce in general, specifically fashion dropshipping. This is non-negotiable.
You speak good English
You work independently. You don't need to be managed.
But you communicate well, you flag problems early, you ask when something's unclear
You know Gorgias, Shopify, and Slack
You want to grow. You're not looking for a side gig, you want to build something with a team long-term.

Before you apply, watch this first
----------

To apply
Tell us a little about yourself, something personal, and walk us through your work experience. We're genuinely curious about why you want to be part of our team.

SKILL REQUIREMENT

Shopify Customer Service Gorgias

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Customer Service Rep For Fashion Dropshipping

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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