Automotive Virtual Assistant & Appointment Setter (Full-Time | Calls + Messaging + Partnerships)

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TYPE OF WORK

Full Time

SALARY

$3-$6 an hour

HOURS PER WEEK

48

DATE UPDATED

Mar 28, 2026

JOB OVERVIEW

READ BEFORE APPLYING. THOSE NOT QUALIFIED WILL BE REPORTED



About Us

******* is a premium automotive customization shop specializing in high-end car audio, custom installs, lighting, wraps, and full vehicle upgrades.

We focus on:

Clean, high-quality installs
Professional service
Serious clients (not budget jobs)

We are building a system-driven business and are looking for someone who can help us grow, stay organized, and convert more inquiries into booked jobs.

Role Overview

This is a full-time, high-impact role (8 hours/day).

You will be responsible for:

Handling all incoming inquiries
Answering calls and messages
Qualifying leads
Booking appointments
Following up with leads and past customers
Supporting daily operations
Building referral partnerships with local businesses

You are NOT just a VA — you are part of our sales and growth system.

Core Responsibilities
???? Call Handling & Appointment Setting
Answer incoming calls professionally
Call back missed calls quickly
Guide conversations confidently
Ask simple questions to understand customer needs
Book qualified in-shop consultations
???? Messaging & Lead Management
Respond to texts, emails, and social media messages
Keep conversations clear, professional, and high-end
Move conversations toward booking appointments
???? Lead Qualification
Understand customer needs (audio, lighting, wraps, etc.)
Identify type of project (basic vs custom)
Filter out low-quality leads
Prioritize serious clients
???? Follow-Up System (VERY IMPORTANT)
Follow up with leads who did not book
Re-engage old inquiries
Maintain organized tracking of all conversations
???? Scheduling & Calendar Management
Manage appointment calendar
Confirm appointments:
Same day
Day before
Morning of
Reduce no-shows
? Customer Experience & Reviews
Follow up with customers after installs
Request Google reviews professionally
Maintain high-end customer experience
???? Google Business & Light Content Support
Post updates on Google Business Profile (3–4x/week)
Upload photos/videos (provided by team)
???? Local Partnership Outreach (HIGH VALUE)
Research and contact local businesses such as:
Dealerships
Tint shops
Wrap shops
Detailers
Auto body shops
Reach out via phone, email, and social media
Introduce Audiolux professionally
Book meetings for potential partnerships
Track outreach and follow-ups
???? Daily Tracking & Reporting

Track and report:

Number of inquiries
Responses sent
Qualified leads
Appointments booked
Show-up rate
Partnership outreach and meetings booked
Requirements
Strong English (spoken and written)
Confident on phone calls (clear, professional voice)
Comfortable guiding conversations
Basic knowledge of:
Car audio (subs, amps, speakers)
Automotive upgrades (lighting, wraps, etc.)
Organized and detail-oriented
Comfortable reaching out to businesses
Reliable internet and quiet workspace
Preferred
Experience in automotive industry OR strong personal knowledge
Sales or appointment setting experience
Experience handling both calls and messaging
Basic video editing skills (short-form content)
What We’re Looking For
Confident communicator (not shy or robotic)
Someone who can control conversations and guide customers
Someone who understands we are a high-end brand
Someone who takes initiative and follows up consistently
Work Schedule
Full-time (8 hours/day)
Must be available during business hours (Pacific Time preferred)
Compensation
Hourly pay + performance bonuses based on:
Appointments booked
Show-up rate
Partnership meetings booked
To Apply (REQUIRED)

Please follow all instructions. Incomplete applications will NOT be considered.

1. Voice Recording (REQUIRED)

Submit a link (Google Drive, Dropbox, or Loom):

Introduce yourself
Explain your experience with calls or customer communication
Answer:

“I want to upgrade my car audio system but don’t know anything — what would you say?”

2. Call Example (REQUIRED)

Submit a recording of you handling a mock or real call:

Answer a customer asking about car audio or upgrades
Guide the conversation
Try to book an appointment
3. Editing Samples (BONUS)

If you have editing experience, submit links to:

Short-form videos (Reels, TikTok, etc.)
4. Automotive Experience

Explain:

Your experience with car audio or upgrades
What you understand about installs
5. Work Setup

Confirm:

Internet quality
Quiet working environment
Important
Bonus if you have an iPhone we will give you a number
We are looking for someone confident, professional, and able to communicate clearly.

???? Voice quality and communication skills are the MOST important part of this role.

We are looking for someone long-term who can grow with us and become a key part of our team.

SKILL REQUIREMENT
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