Customer Support & SMS Conversion Specialist (eCom / DTC)

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: TYPE OF WORK

Full Time

: SALARY

600

: HOURS PER WEEK

40

: DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

We’re looking for a Customer Support & SMS Conversion Specialist to manage and optimize our 2-way SMS conversations with potential customers.

This is not a basic support role, your main goal is to convert inbound SMS responses into paying customers.

You’ll be handling users who:

Started but didn’t complete checkout
Have questions or objections
Need reassurance before purchasing

You’ll also assist with email support when needed.

As a next step, we'd love for you to fill out a short questionnaire.. it takes about 5 minutes and helps us understand your experience and how you think.

> ----------

Once we've reviewed all submissions, we'll put together a shortlist and reach out to schedule a brief 1:1 call with the selected candidates.

Looking forward to reading your answers!

SKILL REQUIREMENT

Healthcare Sales Support Customer Service

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Job Post	Reporter	Rank	Reason	Date

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Customer Support & SMS Conversion Specialist (eCom / DTC)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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