Sales | Customer Specialist

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: TYPE OF WORK

Full Time

: SALARY

$5/hour

: HOURS PER WEEK

40

: DATE UPDATED

Mar 25, 2026

JOB OVERVIEW

Overview:
We are a fast-growing service-based business seeking a reliable and detail-oriented Virtual Assistant to manage incoming customer communications, scheduling, and client follow-ups. This role is critical in maintaining excellent customer experience and maximizing repeat business.

Key Responsibilities:

Answer incoming phone calls and respond to customer inquiries in a professional and friendly manner
Manage and respond to emails in a timely manner
Schedule appointments and coordinate calendars efficiently
Follow up with past clients to rebook services and maintain relationships
Keep customer records organized and up to date
Communicate clearly with the team regarding scheduling updates and customer needs
Handle basic customer service issues and escalate when necessary

Requirements:

Previous experience as a Virtual Assistant, customer service rep, or similar role preferred
Strong communication skills (both phone and written)
Comfortable speaking with customers and handling objections
Highly organized with strong attention to detail
Ability to multitask and manage time effectively
Tech-savvy (experience with CRM/scheduling software is a plus)
Reliable internet connection and quiet work environment

Preferred Qualifications:

Experience in home services or similar industries
Sales or upselling experience (especially for rebooking clients)
Familiarity with tools like Housecall Pro, Jobber, or similar platforms

Compensation:

Hourly pay + potential performance bonuses based on bookings/rebookings
Opportunity for growth as the company scales

What We’re Looking For:
Someone proactive, personable, and results-driven who can represent our brand well, keep our schedule full, and help drive repeat business.

SKILL REQUIREMENT

Inbound Sales Warm Calling Customer Relationship Management

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Sales | Customer Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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