Virtual Client Care Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$10,000 - $15,000 annually

: HOURS PER WEEK

40

: DATE UPDATED

Mar 25, 2026

JOB OVERVIEW

About Us
At Lambert Home Inspections, we’re more than just inspections—we create smooth, stress-free experiences for our clients, agents, and team. As a family-run business, we combine professionalism with a fun, people-first culture. We work hard, but we also value balance, positivity, and building a team that genuinely enjoys working together.

If you’re energetic, personable, and love helping people while keeping things organized, you’ll fit right in with us. Previous experience working with a home inspection company is a big plus, but not required—we love bringing on tea ---------- mbers who are familiar with the industry and passionate about client service.

Primary Responsibilities
- Serve as the first point of contact for inbound calls, texts, and emails with a friendly, professional approach
- Build rapport quickly and deliver an exceptional client experience from first contact to scheduling
- Confidently educate clients and agents on the home inspection process and services offered
- Guide clients through booking while identifying opportunities to recommend additional services
- Manage scheduling and calendars efficiently, ensuring appointments are set up accurately
- Communicate clearly with inspectors, clients, and agents to keep everything running smoothly
- Stay organized and responsive in a fast-paced environment where priorities can shift

What We’re Looking For
- Energetic, positive, and people-focused personality
- Strong communication skills (phone, text, and email)
- Background in sales, customer service, or client-facing roles preferred
- Previous experience in a home inspection company is a plus
- Comfortable discussing services, pricing, and making recommendations
- Detail-oriented and highly organized
- Tech-savvy and quick to learn new systems
- Ability to multitask and stay calm under pressure

Compensation & Growth Opportunities
Salary: $10,000–$15,000 annually
- Opportunity for growth and pay increases based on performance and experience
- Professional development support and training
- A supportive, team-oriented culture that values your growth and success

Why Join Us?
At Lambert Home Inspections, you’re not just answering phones—you’re a key part of the client experience. You’ll have the opportunity to make a real impact, build relationships, and grow your skills in a fast-paced, supportive environment.

If you enjoy connecting with people, staying organized, and being part of a team that values both professionalism and fun, we’d love to meet you.

Job Type: Full-time (Remote)

Experience:
Customer service or sales: 2–3 years (Preferred)
Appointment scheduling: 2+ years (Preferred)
Previous home inspection experience a plus

Work Location:
Remote in Bristow, VA 20136, United States

SKILL REQUIREMENT

Customer Service Communication Sales

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Virtual Client Care Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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