Customer Experience Agent

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: TYPE OF WORK

Full Time

: WAGE / SALARY

$693.33 to $1,560.00 USD

: HOURS PER WEEK

40

: DATE UPDATED

Jun 13, 2026

JOB OVERVIEW

Got it! Here's the fully rewritten job posting:

Customer Experience Representative (Bilingual French/English) – Fully Remote
Job Type: Full-Time | 40 hours per week
Pay Rate: $4–$9 USD per hour
Location: Remote (Philippines-based candidates welcome)
Timezone: Eastern Standard Time (EST)

About Spray-Net
At Spray-Net, we provide a unique, professional painting service for house exteriors and kitchen cabinets across North America. Our passionate and talented team is dedicated to delivering the best personalized painting service in the industry.
We offer homeowners a cost-effective renovation solution that enhances property value and makes them fall in love with their home again. With our in-house manufacturing of industrial-strength coatings and our team's expertise, we offer an unrivaled painting experience and a permanent alternative to replacement.
As Canada's fastest-growing home-improvement franchise, Spray-Net thrives in a fast-paced, dynamic environment. Our head office is located in Boucherville, Quebec, serving as the communication hub for operations across Canada and the U.S.

About the Role
We're looking for a dedicated, bilingual Customer Experience Representative to join our remote team. This is a fully remote, full-time position supporting our North American customer base. You will be working EST hours, so the ability to work a consistent North American schedule is required.
This is a customer service role — not commission-based or sales-focused.

Responsibilities

Deliver exceptional customer service by promptly and professionally handling inquiries and resolving issues via phone, email, and chat
Communicate clearly and effectively in both French and English
Apply strong phone etiquette to create a positive customer experience and build long-term loyalty
Assess customer needs and offer tailored solutions to enhance their experience
Perform accurate data entry to keep customer records up-to-date
Collaborate with tea ---------- mbers to share insights and continuously improve service delivery
Stay informed on product offerings, promotions, and company policies to provide accurate, timely information

Qualifications

Fluency in both French and English is required (spoken and written)
Spanish proficiency is a plus but not required
Previous customer service experience is essential
Self-motivated, outgoing, resourceful, and coachable
Must have a laptop or desktop computer with a minimum internet speed of 35 Mbps and a quiet home office environment
Proficiency in Microsoft Office (Word, Excel, Outlook) is an asset
Students and recent graduates are encouraged to apply

What We Offer

Fully remote work — work from the comfort of your home
Stable full-time hours (40 hrs/week)
Opportunity to grow with one of Canada's fastest-growing franchise companies
A young, dynamic, and supportive team culture

How to Apply
Submit your application and then send us a message including the address of Spray-Net's Canadian headquarters. Only shortlisted candidates will be contacted.

SKILL REQUIREMENT

Customer Support Outbound Calls

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Customer Experience Agent

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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