Remote Patient Scheduling & Lead Conversion Specialist (Chiropractic Office)

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TYPE OF WORK

Full Time

SALARY

$8/hour

HOURS PER WEEK

40

DATE UPDATED

Mar 21, 2026

JOB OVERVIEW

We’re a fast-growing chiropractic clinic looking for a proactive Virtual Assistant who loves organization, communication, and helping people get the care they need.

This is not a typical VA role. You will be responsible for managing our new patient pipeline, activating referrals, and ensuring that no potential patient falls through the cracks.

Mission:
Turn new online inquiries into scheduled and confirmed new patient appointments through fast, friendly communication via text, email, and phone.

Key Responsibilities:
- Respond to new leads within 5–10 minutes during assigned hours
- Text and call prospective patients who requested info online
- Offer available appointment times and schedule visits
- Send scheduling links when appropriate
- Follow up with unresponsive leads for up to 30 days
- Confirm upcoming appointments and reduce no-shows
- Re-engage old leads who never scheduled
- Track daily metrics (leads contacted, booked, confirmed)
- Clear Pipeline
- Send EOD email summarizing work for the day

You Are NOT Responsible For:
- Giving medical advice
- Discussing pricing or insurance
- Handling complaints about care
- Explaining treatment plans

Must Have:
- Excellent written English
- Experience with GoHighLevel
- Reliable internet (minimum 10 Mbps)
- Own computer with webcam

Nice to Have:
- Previous VA experience
- Ability to speak Spanish
- Experience with ----------
- Knowledge of chiropractic

Ideal Candidate Traits:
? Warm and conversational over text
? Comfortable on the phone
? Fast responder

To apply, please send your resume with the subject line: 'YOUR NAME - VA Position - PINEAPPLE to ---------- and answer these three questions in your application:
1. What experience do you have with GoHighLevel?
2. Describe a time you had to manage multiple competing priorities.
3. What's your internet speed and backup plan if it goes down?
Applications without 'PINEAPPLE' in the subject line will be automatically rejected.

SKILL REQUIREMENT
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