American Hat Makers

Supplier Performance Manager

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: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

45

: DATE UPDATED

Mar 20, 2026

JOB OVERVIEW

How to Apply
Send your resume to: ----------
Subject Line:
Supplier Performance Manager | [Your Name]
Include:
Relevant experience in procurement, planning, or supplier coordination
Language capabilities (especially Mandarin, if applicable)
Experience with supplier management, ERP systems, or container logistics

Supplier Performance Manager
Remote • Full-Time • 40 hrs/week
Start Date: March 10, 2026 • Paid Bi-Weekly

About American Hat Makers
American Hat Makers has been crafting and sourcing quality hats since 1972. We operate across multiple channels — direct-to-consumer, Amazon, wholesale, and major retail partners like Bass Pro Shops — supported by a global supplier network across China, Mexico, Ecuador, and other parts of Asia.
We are a fast-moving, family-owned company with high standards and a strong commitment to both product quality and our people.

About the Role
We are hiring a Supplier Performance Manager to take full ownership of supplier execution — from purchase order issuance through production, quality control, and final delivery.
This role exists to eliminate surprises. Today, quality and timeline issues are often discovered too late — upon arrival in Texas instead of during production. Your role is to ensure that every product meets specifications and ships on time — 100% of the time.
This is a hands-on, execution-focused role, working closely with Operations, Purchasing, Sales, and suppliers.

Key Responsibilities
Supplier Communication & Accountability
Maintain proactive communication with overseas suppliers (email, video, messaging)
Confirm all PO receipts within 48 hours
Conduct structured mid-production check-ins and document findings
Manage sample review workflows (request, track, approve/reject)
Hold suppliers accountable for quality and timelines
Escalate risks or delays immediately

PO, Production & Delivery Tracking
Own and maintain the PO tracking system
Monitor production milestones: start, completion, shipment
Track all POs across their full lifecycle
Identify and resolve risks related to delays, quality issues, or non-responsiveness
Ensure all product specifications and timelines are clearly aligned with suppliers
Build buffer systems to prevent shipment delays

Supplier Performance Management
Ensure 100% product compliance with AHM specifications before shipment
Develop and track supplier performance metrics (quality & delivery)
Coach suppliers to improve performance and meet standards
Align supplier capacity with business demand
Support sourcing and vendor evaluation processes

Container & Inbound Logistics Management (Within 180 days)
Track inbound shipments using tools such as ----------
Monitor ETAs, port activity, and customs progress
Provide clear and timely container status updates
Flag delays, discrepancies, or risks immediately

Project Management & Cross-Functional Coordination
Manage multiple suppliers, POs, and timelines simultaneously
Maintain clear visibility of all open orders
Coordinate with warehouse and sales teams on delivery timelines
Build and document SOPs; continuously improve processes
Communicate updates proactively across teams

Data, Reporting & Compliance
Maintain accurate records: POs, samples, check-ins, shipments
Generate reports on supplier performance and order status
Ensure compliance with company policies and supplier agreements
Maintain documentation for certifications and procurement records

What You’ll Be Solving
Late discovery of quality and production issues
Poor visibility across supplier production timelines
Lack of structured mid-production quality checks
Gaps in container tracking and inbound logistics visibility
Weak supplier accountability between PO issuance and delivery

Requirements & Qualifications
Core Skills
Strong project management mindset (critical requirement)
Excellent supplier communication and accountability skills
Ability to manage multiple workflows and deadlines
Experience
1–5 years in procurement, supply chain, vendor management, or related roles
Manufacturing or e-commerce experience preferred
Technical
Proficient in spreadsheets, databases, and procurement systems
ERP system experience is a plus
Language
Fluent English required
Mandarin preferred (not required) for China supplier communication
Availability
Must work PST schedule initially, then adjust to China supplier time zones
Full-time commitment (not a side project)
Mindset
Detail-oriented, proactive, and highly organized
Strong follow-through and problem-solving ability
Able to hold suppliers accountable while maintaining relationships

Compensation & Details
Rate: $1000 - $1200 (based on experience)
Hours: 40 hrs/week
Pay Schedule: Bi-weekly (every 14 days)
Shift: Monday–Friday, starting 7:00 AM PST
Location: Remote

SKILL REQUIREMENT

Logistics Management Supply Management Supply Chain Management

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American Hat Makers

Supplier Performance Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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