Technical Customer Support @ VoiceDash AI

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: TYPE OF WORK

Full Time

: SALARY

$530.00 - $650.00 per month

: HOURS PER WEEK

40

: DATE UPDATED

Mar 20, 2026

JOB OVERVIEW

At VoiceDash AI, we are redefining how users interact with voice technology. As our Technical Customer Support specialist, you won’t just be answering questions; you’ll be a product expert, a troubleshooter, and a community builder. You are the bridge between our cutting-edge AI and the people who use it to power their lives and businesses.

The Role: What You’ll Do
- Be Everywhere: Manage and respond to user inquiries across Online Chat, Email, our Product Community, and ---------- .
- Solve, Don't Just Script: Handle basic to intermediate technical troubleshooting. If a user is stuck, you’re the one who guides them out.
- Get Hands-On: When a chat isn't enough, you’ll hop on screen-share sessions to diagnose and fix issues in real-time.
- Advocate for the User: Spot recurring bugs or friction points and report them directly to the engineering team.
- The Startup "Plus": In a fast-paced environment, you might help with documentation, film "how-to" clips, or moderate ---------- ; basically, you're ready to help wherever the fire is.

Who You Are
- Fluent in English: Your written and spoken English is top-tier. You can explain complex technical concepts in a way that feels simple and human.
- Technically Curious: You don’t need to be a developer, but you aren't afraid of APIs, browser consoles, or software integrations.
- The "Fixer" Mentality: You get a dopamine hit from solving a user's problem and seeing that "Thank you!" message.
- Startup Ready: You thrive in a bit of chaos, you're proactive, and you don’t wait for a manual to tell you what to do.

Bonus Points For:
- Experience with AI or Voice-tech products.
- Experience managing ---------- communities.

How to Apply
Ready to join the team? Send an email to ---------- with the subject line: "Technical Support Candidate - [Your Name]".

Please include:

Your Resume
The "60-Second Intro": Attach a short (under 1 minute) video or a link (Loom/Google Drive) introducing yourself and explaining the most interesting technical problem you’ve ever solved for a customer.

Tip: This helps us see your communication style and how you handle "screen-time" - essential for the screen-share parts of the job!

SKILL REQUIREMENT

Technical Support SaaS Forum Community Moderation

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Technical Customer Support @ VoiceDash AI

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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