Device Sales & Monitoring Coordinator (Remote – U.S. Business Hours)

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TYPE OF WORK

Full Time

SALARY

Competitive salary based on experience

HOURS PER WEEK

40

DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

About Us:
We are partnering with a growing U.S.-based home care agency dedicated to delivering compassionate, reliable care to clients in their homes. We are seeking a detail-oriented and technically inclined Device Sales & Monitoring Coordinator to join the team remotely from the Philippines as an Independent Contractor.

Role Overview:
As a Device Sales & Monitoring Coordinator, you will support the implementation, coordination, and tracking of safety and monitoring devices offered as part of non-medical home care services. This role ensures seamless coordination between clients, caregivers, vendors, and internal teams regarding device operations and service integration. The position requires working U.S. business hours to support real-time monitoring and operational coordination.

Key Responsibilities:
Coordinate device ordering, tracking, and installation scheduling
Monitor device alerts and follow established escalation procedures
Maintain accurate inventory records and device usage reports
Support client follow-ups related to device services and functionality
Assist with documentation and reporting related to monitoring programs
Coordinate with vendors, caregivers, and internal teams as needed
Support operational tracking processes to ensure program effectiveness
Prepare and maintain monthly reports regarding device usage and service issues

Requirements:
Bachelor’s degree preferred
Experience in operations coordination, sales, technical support, or service monitoring roles
Basic understanding of safety monitoring systems, alert platforms, or technology tools
Strong problem-solving and communication skills
Ability to manage operational tracking and reporting processes
Experience supporting home care technology or safety monitoring programs is an advantage
Ability to work consistently during U.S. business hours
Reliable high-speed internet connection and a quiet, dedicated workspace
Commitment to being part of a small, growing remote team
Agrees to undergo HIPAA and Cybersecurity training

What We Offer:
Competitive salary based on experience
Opportunity for bonuses based on performance
Remote work with flexible but consistent U.S. hours
A supportive team environment focused on growth and quality care

HOW TO APPLY?
Please email the following information to ---------- with the subject line "Device Sales & Monitoring Coordinator":
Resume/CV
3-minute (or less) video introducing yourself and why you would be a good fit for the role
Cover letter, which includes "Device Sales & Monitoring Coordinator" in the first paragraph and addresses specific requirements mentioned in the ad
Personality profile – As a tool to help get to know you better, please go to this specific site and answer the questions. Once completed, take a screenshot of the results (pie chart) and email it back. There is an optional report to download once you complete the quiz, but do not do that. There is a charge for that. The pie chart results will be sufficient.
----------

For inquiries, please email ----------
Please only apply for this role if you have the following home office requirements:
Perfectly working noise-cancellation headset with microphone and webcam
Must have a reliable computer and stable internet connection of at least 100 Mbps
Quiet room with no distractions or background noises
Must have a backup plan if power goes out or if internet connection becomes unstable during your shift

Must submit complete requirements to be considered.

Qualified applicants will be notified via email of their interview schedule.
For any inquiries, email ----------

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