Workflow Engineer

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TYPE OF WORK

Full Time

SALARY

$7 -$10 hourly USD

HOURS PER WEEK

40

DATE UPDATED

Mar 18, 2026

JOB OVERVIEW

Workflow Engineer
Full-Time | Remote | US-Based Healthcare Company

Only applicants who meet the required experience will be considered. Please highlight your relevant experience in your application. Submission of a CV/resume is required to be considered for this position. Applications without a resume will not be considered

Overview
We are looking for a Workflow Engineer to design, implement, and maintain the software systems that support our operations. This role focuses on improving productivity through better tools, smarter configurations, and clear, well-functioning workflows. You will collaborate with leadership and tea ---------- mbers to understand needs, eliminate inefficiencies, and create systems that scale as the company grows.

Key Responsibilities

Software and Systems Analysis

• Audit all current software platforms and identify gaps, redundancies, and inefficiencies
• Evaluate team workflows to determine where tools are underutilized or misaligned
• Create clear recommendations for improvement based on business needs

Tool Selection and Implementation

• Research and recommend new tools that increase operational productivity
• Lead the setup and configuration of new software
• Build integrations between platforms to reduce manual steps and prevent errors
• Configure automations, workflows, access controls, and permissions

Workflow Optimization

• Translate existing business processes into streamlined digital workflows
• Build systems that support repeatable, scalable operations
• Document configurations and workflow logic for ongoing reference

Team Training and Adoption

• Train tea ---------- mbers on new tools, workflows, and best practices
• Provide clear guidance to ensure proper usage of software across roles
• Create reference materials that support strong adoption and reduce knowledge gaps

Continuous Improvement

• Monitor system performance and user behavior to identify improvement opportunities
• Adjust workflows as business needs evolve
• Stay current on new features, emerging tools, and best practices in workflow automation

What Success Looks Like

• Teams use software consistently and correctly
• Manual tasks are reduced through well-designed automations
• Workflows run smoothly with fewer errors, delays, or handoff issues
• The company operates with clear, documented systems that scale cleanly
• Tools support growth rather than slow it down

Qualifications

• Experience configuring or administering business software systems
• Strong understanding of workflow design, automation, and integration concepts
• Ability to evaluate tools and match them to operational needs
• Comfortable learning new platforms quickly
• Strong communication skills and the ability to explain technical concepts clearly
• Proven ability to collaborate across departments

Preferred Skills

• Experience with workflow or automation tools such as Zapier, Make, Power Automate, or similar
• Familiarity with project management or operations platforms such as ClickUp, Monday, or Asana
• Ability to map processes visually using flowchart tools
• Strong problem solving and systems thinking ability

Ideal Candidate Traits

• Enjoys building order from complexity
• Curious and resourceful in finding the best tools for the job
• Strong attention to detail and quality
• Comfortable running training sessions and supporting user adoption
• Thinks in systems and understands how tools and people interact

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