Full Time
870
40
Mar 18, 2026
We are a fast-growing drywall repair company based in Tucson, Arizona (The Patch Boys of Greater Tucson), and we are looking for a highly organized and professional Virtual Assistant to support our daily operations.
This is a full-time, long-term position with growth opportunities.
You will play a key role in handling customer communication, managing leads, scheduling jobs, and keeping our systems organized.
Responsibilities:
Answer inbound phone calls from customers
Respond to new leads (calls, texts, online inquiries) within minutes
Enter and manage customer information in our CRM (Jobber)
Schedule estimates and jobs efficiently
Assist in preparing and sending estimates
Follow up with customers on pending estimates
Rate and categorize incoming leads (Google LSA calls)
Communicate with customers via phone, SMS, and
Maintain clear and detailed notes in CRM
Organize job photos and files in Google Drive
Create before-and-after photo collages for marketing
What We’re Looking For:
Excellent English communication (spoken and written)
Comfortable answering phone calls (this is REQUIRED)
Strong organization and attention to detail
Ability to follow systems and processes
Fast response time and sense of urgency
Experience with CRM tools (Jobber preferred, but not required)
Reliable internet and quiet work environment
Working Hours:
Monday – Friday
8:30 AM – 5:00 PM MST (Arizona Time)
Includes 30-minute lunch break
Tools You’ll Use:
Jobber (CRM)
Google Drive
Gmail
ChatGPT
Google Sheets
Important:
This role requires quick response times and strong customer service skills. You will often be the first point of contact for our customers.
How to Apply:
Please include the following in your application:
A short introduction about yourself
Your experience with phone support and CRM systems
A voice recording introducing yourself (REQUIRED)
The word “DRYWALL” at the top of your application so we know you read this
Bonus Points If You Have:
Experience in home services or construction industry
Experience with Jobber or similar CRM
Experience creating marketing graphics or photo collages
Compensation:
Based on experience (hourly or salary)
Opportunity for bonuses based on performance