Outreach Operations & CRM VA

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: TYPE OF WORK

Part Time

: SALARY

$5/hr

: HOURS PER WEEK

20

: DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

We are seeking an Intermediate Tech VA to manage the day-to-day execution of our outbound ecosystem. This role is for a detail-oriented specialist who can oversee multi-channel outreach (Email + LinkedIn), ensure our technical infrastructure remains healthy, and keep our CRM data pristine.

Role Overview
* Role Type: Tech VA / Outreach Operations
* Seniority: Intermediate
* Job Type: Part-time Permanent
* Location: Asia or Latin America
* Timezone: EST, CST, or MST
* Compensation: $3 – $5/hr

Main Responsibilities / Day-to-Day
* Campaign Oversight: Monitor and manage active email and LinkedIn outreach campaigns to ensure smooth execution.
* Inbox & Response Management: Check inboxes daily to flag replies, identify new opportunities, and escalate technical issues immediately.
* CRM Hygiene: Maintain a "source of truth" in the CRM by updating lead status, tracking conversations, and managing the sales pipeline to ensure no data is missing or outdated.
* Technical Maintenance: Support the setup and maintenance of domains, inboxes, and sending accounts; troubleshoot any campaign disruptions.
* Workflow Support: Assist in the implementation of new automations and workflows to increase outbound efficiency.
* Lead Routing: Efficiently tag, categorize, and route leads to the appropriate tea ---------- mbers based on response type.

Essential Qualifications / Must-Haves
* Outbound Experience: Proven track record supporting lead generation systems across both Email and LinkedIn outreach.
* CRM Proficiency: A strong understanding of CRM tools and the discipline to maintain strict data hygiene.
* Technical Setup: Experience managing domains, inbox configuration, and fundamental email deliverability protocols.
* Tool Fluency: Familiarity with automation tools and AI platforms used specifically for outbound systems.
* Operational Rigor: Strong organizational skills with an obsessive attention to detail and the ability to meet deadlines via SOPs.

Preferred Skills / Nice-to-Haves
* Troubleshooting: Advanced ability to diagnose why a campaign has stalled and implement a technical fix autonomously.
* AI Integration: Experience using AI tools to personalize outreach or categorize responses at scale.
* Process Improvement: Ability to suggest and implement small workflow tweaks that reduce manual friction.

KPIs / Success Metrics
* Data Accuracy: Maintaining a high standard of CRM hygiene with zero missing or outdated lead entries.
* Campaign Uptime: Achieving minimal disruptions or technical downtime across all sending accounts.
* Deliverability Health: Maintaining low bounce rates and high inbox placement through proactive monitoring.
* Response Efficiency: Timely tagging and routing of leads, ensuring no prospect wait-time exceeds internal benchmarks.
* Task Reliability: A high completion rate of tasks based strictly on provided SOPs and deadlines.

This covers the operational layer of your outreach, ensuring that your campaigns stay live and your CRM stays organized so you can focus on closing deals.

Hiring Process:
- Round 1: Interview with Talent Team (Skills + Experience Assessment).
- Round 2: Interview with Hiring Manager (Project Scope + Compensation Discussion).

To apply, send your resume link (accessible to all) and brief summary of experience

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Outreach Operations & CRM VA

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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