Senior Klaviyo Designer needed!!

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TYPE OF WORK

Full Time

SALARY

4000

HOURS PER WEEK

40

DATE UPDATED

Mar 16, 2026

JOB OVERVIEW

We're Five Star Napkins, the luxury organic cotton napkin trusted by Michelin-starred restaurants, five-star hotels, and Forbes Travel Guide establishments worldwide.

We're looking for a talented Head Designer to own the visual identity of our email channel and bring the Five Star Napkins brand to life across every customer touchpoint. This is a design-first role. Your primary responsibility is crafting weekly EDMs and redesigning our email flows to reflect the luxury, warmth, and wit that our brand is built on.

If you also have hands-on Klaviyo experience and can build what you design directly inside the platform, that's a genuine bonus. But first and foremost, we need someone who can design beautifully, think in brand, and make every send feel like it came from a five-star establishment.

What You'll Do

Primary: Email Design (Core of the Role)
Design weekly EDMs that reflect the Five Star Napkins visual identity: premium, occasion-led, warm, and refined
Audit and redesign our existing email flows from the ground up: welcome sequences, post-purchase, abandoned cart, browse abandonment, gifting campaigns, and seasonal sends, with elevated creative that matches the brand's positioning
Develop a cohesive email design system with reusable templates, consistent typography, colour usage, imagery treatment, and content block structures that scale week to week without losing brand integrity
Translate campaign briefs, product stories, and brand ---------- nts into email creative that earns the click

Secondary: Ad Hoc Graphic Design (Based on Capacity)
Support the wider creative team with graphic design work as needed, including static ads, social assets, product photography overlays, promotional graphics, and brand collateral
Contribute to maintaining a consistent visual language across all brand channels
Work collaboratively with the team on seasonal campaigns, product launches, and special projects

Bonus: Klaviyo (If You Have It)
If you have direct Klaviyo experience, the ability to build and deploy your designs inside the platform, managing templates, flows, and sends through to internal approval, would be highly valued and rewarded accordingly

What You Already Know (Non-Negotiables)

- You are a strong graphic designer with a genuine feel for luxury and premium brand aesthetics. You know what elevated looks like and you hold yourself to that standard
- You understand email as a design medium: mobile-first layouts, image-to-text ratio, typography hierarchy, CTA placement, and how design drives click behaviour
- You have designed EDMs and email campaigns before for a DTC, eCommerce, lifestyle, or premium consumer brand
- You can look at a brand and immediately understand its visual language, then extend it with consistency and creativity
- You take pride in the quality of your work. Every send, every asset, every touchpoint reflects that

Required Skills
- 3 to 5+ years in graphic design with a strong portfolio that includes email campaign work
- Proficient in Figma, Canva, Adobe Creative Suite, or equivalent design tools
- Strong understanding of luxury and premium brand aesthetics: typography, whitespace, colour, imagery
- Ability to design mobile-first with awareness of email rendering, safe zones, and dark mode
- An eye for brand consistency. You notice when something is off and you fix it before anyone asks
- Strong communication skills. You can take a brief, ask the right questions, and deliver without constant hand-holding

SKILL REQUIREMENT
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