NDIS Intake, Rostering & Compliance Coordinator (Candidate Pooling)

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: TYPE OF WORK

Part Time

: SALARY

TBD

: HOURS PER WEEK

20

: DATE UPDATED

Apr 1, 2026

JOB OVERVIEW

Job Title: NDIS Intake, Rostering & Compliance Coordinator
Location: Remote
Employment Type: Full-time / Part-time

Position Summary

We are seeking an experienced and detail-oriented NDIS Intake, Rostering & Compliance Coordinator to support the day-to-day administrative operations of an NDIS provider. This role focuses on participant onboarding, intake, service agreements, service bookings, rostering, scheduling, inbox management, stakeholder coordination, workforce compliance, and reporting support.

The ideal candidate has 4–5 years of experience in administration or coordination, preferably within NDIS, disability services, healthcare, or community services, and can manage multiple tasks accurately in a fast-paced remote environment.

Key Responsibilities

Manage participant intake and onboarding, including referrals, forms, consent documents, record setup, and file maintenance
Prepare, update, and track service agreements and assist with service bookings
Coordinate rostering, scheduling, calendar updates, appointment changes, and service confirmations
Manage shared inboxes, respond to routine queries, and coordinate communication with participants, families, staff, and stakeholders
Maintain worker compliance records, onboarding documents, clearances, certifications, and expiry tracking
Ensure participant, workforce, scheduling, and service records are accurate and updated across internal systems
Prepare trackers, reports, and status updates related to intake, rostering, compliance, and service administration
Monitor outstanding documents, onboarding progress, scheduling gaps, and compliance issues, and follow up as needed
Support smoother operations by identifying administrative gaps and helping improve workflows, templates, and processes

Requirements

4–5 years of experience in administration, coordination, or operations support
Previous experience in NDIS, disability services, healthcare, allied health, or community services preferred
Experience with participant onboarding, rostering, scheduling, service agreements, compliance tracking, and stakeholder communication
Strong knowledge of Microsoft Office, Google Workspace, CRM systems, and cloud-based admin tools
Excellent organisation, communication, and follow-up skills
High attention to detail, confidentiality, and ability to work independently

Key Skills

Participant onboarding and intake administration
Service agreements and service booking support
Scheduling, rostering, and calendar coordination
Inbox and stakeholder communication management
Worker compliance and workforce administration
Systems updating, reporting, and process improvement

Performance Indicators
Timely and accurate completion of onboarding and admin tasks
Accurate service agreement, booking, and compliance records
Efficient scheduling and rostering coordination
Timely response and follow-up on inbox and stakeholder communications
Quality of reports, trackers, and system updates
Strong support for smooth and organised daily operations

Why Join Us?

Be part of meaningful work that supports participants and care teams
Join a supportive and professional team that values collaboration
Enjoy remote flexibility in a structured work environment
Grow in a role where your skills and initiative are valued
Make a real impact through strong coordination and quality support

Ready to Apply?

If you’re organized, proactive, and ready to contribute to a purpose-driven team, we’d love to hear from you. Apply now and grow with us.

SKILL REQUIREMENT

Healthcare Communication Regulatory Compliance

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NDIS Intake, Rostering & Compliance Coordinator (Candidate Pooling)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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