Part -Time Virtual Assistant

**Job Description:**

???? Do a little of everything. Grow into everything. Long-term role with a fast-growing US healthcare company.

???? $200–$400/month USD | Start Part-Time (20 hrs) | Path to Full-Time | 100% Remote

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**ABOUT US**

We run a growing portfolio of US healthcare businesses in Connecticut — in-home companion care, remote patient monitoring, medical equipment supply, adult day programs, disability services, medical waste pickup, and patient transportation. We are expanding fast and need one reliable all-around VA to help keep everything running.

Our Philippines-based VA team is a core part of how we operate — not an afterthought. You will get clear tasks every day, direct communication with the owner, and a real opportunity to grow into a higher-paying full-time role as the company scales. We pay on time, we treat our team well, and we promote people who perform.

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**WHAT THIS ROLE IS**

This is a generalist VA role. You will rotate across multiple functions — outreach, billing support, patient monitoring coordination, caregiver scheduling, CRM management, reporting, and admin. The owner assigns your priority tasks each morning via Slack and you report back each evening.

This is the right role for you if:
? You are organized and reliable above all else
? You like variety — you do not want to do the same task for 8 hours straight
? You want to learn how US healthcare businesses actually work from the inside
? You are ambitious — you want more hours, more responsibility, and more pay over time
? You can work independently once given a task — no micromanagement needed here

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**YOUR DAILY TASKS (Rotated Based on Priority)**

LEAD GENERATION & OUTREACH
- Build contact lists of doctors, clinics, hospitals, dental offices, and discharge planners in Connecticut using Google and healthcare directories
- Send outbound emails and LinkedIn messages using templates provided
- Make follow-up calls to warm leads using OpenPhone VOIP (scripts provided)
- Book qualified appointments into the owner's calendar
- Update all lead activity in HubSpot CRM daily

BILLING & CLAIMS SUPPORT
- Track claim submission status and flag unpaid or denied claims
- Assist with patient eligibility checks and document prep
- Follow up with insurance payers via portal or phone on outstanding claims
- Maintain organized billing records in shared Google Drive

PATIENT MONITORING COORDINATION (RPM)
- Log in to RPM dashboard each morning and review patient vital sign alerts
- Send check-in messages or reminders to patients (scripts provided)
- Document all patient interactions in the platform for billing compliance
- Escalate any abnormal readings immediately to the supervising clinician

SCHEDULING & CAREGIVER COORDINATION
- Keep caregiver schedules updated in AxisCare scheduling software
- Confirm visits with caregivers 24 hours in advance
- Find replacement caregivers quickly when a call-out happens
- Match new clients to available caregivers based on location and availability

GENERAL OPERATIONS & ADMIN
- CRM data entry and cleanup in HubSpot
- Internet research — find contacts, verify information, compile lists
- Prepare daily and weekly summary reports in Google Sheets
- Post job ads for caregiver recruiting and do initial applicant screening
- Handle ad hoc tasks assigned by the owner each day

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**YOUR DAILY ROUTINE**

Start of shift — Check Slack for owner's priority tasks. Review RPM dashboard alerts. Send daily check-in message to owner.

First half — Work on the day's #1 priority (outreach, scheduling, billing, monitoring, or admin).

Second half — Complete supporting tasks, prepare reports, finish outstanding follow-ups.

End of shift — Submit daily EOD report to owner via Slack: tasks completed, leads added, calls made, issues flagged.

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**HOW WE MEASURE YOUR PERFORMANCE**

? Daily EOD report submitted to owner via Slack — every single day
? All assigned tasks completed same day unless otherwise agreed
? CRM updated same day for every interaction
? Zero missed scheduling coverage — call-outs resolved within 2 hours
? RPM patient alerts reviewed every morning by 8 AM PHT
? Owner never has to chase you for an update — you communicate proactively

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**REQUIREMENTS**

- Strong written and spoken English — you will be emailing, calling, and messaging US healthcare professionals and patients
- Proficient in Google Workspace: Gmail, Google Docs, Google Sheets, Google Drive
- Organized, reliable, and self-directed — you execute without being reminded
- Responsive on Slack during work hours — messages answered within 30–60 minutes
- Reliable high-speed internet and a quiet workspace (required for calls)
- Available US Eastern Time hours — minimum 9 AM–1 PM EST Monday–Friday
- At least 1 year of VA, admin, or professional experience of any kind
- Willing to learn multiple types of tasks — this is not a single-function role

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**NICE TO HAVE (Will move you to the top of the list)**

- Prior experience with any US healthcare company, medical office, or insurance billing
- Familiarity with HubSpot or any CRM
- Experience making outbound calls to US businesses or professionals
- Background in scheduling, staffing coordination, or operations
- Any exposure to Medicare, Medicaid, or health insurance terminology
- Experience with AxisCare, Brightree, or any home care or billing software

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**TOOLS YOU WILL USE**

HubSpot (CRM) | OpenPhone (outbound calls) | Slack (team communication) | AxisCare (caregiver scheduling) | Optimize Health or Prevounce (RPM monitoring) | Google Workspace | Zoom | Wise (how you get paid)

Training is provided on all healthcare-specific tools. You just need to be comfortable learning new software quickly.

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**COMPENSATION & GROWTH PATH**

- Starting: $200–$300/month for 20 hours/week (part-time)
- Full-time: $350–$400/month for 40 hours/week once promoted
- Pay date: 1st of every month via Wise — no delays, no excuses
- Raises: Performance-based as you take on more and deliver results
- Bonuses: Available for hitting key milestones
- Path: General VA ? Senior VA ? Department Lead as we expand to more states

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**WHAT WE OFFER**

? Steady, long-term position — we are building a company, not a short-term project
? Paid on time every month — we have never missed a VA payment
? Direct access to the owner — fast answers, no layers of management
? Real growth path — we promote from within
? Variety every day — you will never be bored
? Learn how multiple US healthcare businesses work from the inside
? Full training provided on all healthcare-specific platforms
? Supportive team of fellow Philippines-based VAs

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**HOW TO APPLY**

Send a message with ALL of the following — applications missing any of these will not be reviewed:

1. Start with: "Healthcare VA — [Your Name]"
2. 2–3 sentences about your background and what VA work you have done before
3. Which of the tasks listed above you are most comfortable with and why
4. Which tasks are new to you — be honest, we value honesty over exaggeration
5. Confirm: Can you work 9 AM–1 PM US Eastern Time (EST) Monday–Friday?
6. How many hours per week are you available right now?
7. Your internet speed — paste your result from speedtest.net
8. Your Skype or Zoom ID for a short intro call

We read every application. Generic copy-paste messages will not get a response. Tell us something real — what you are good at, what you want to learn, and why this role fits where you want to go. We are looking for one person who is genuinely reliable and wants to grow with us for years, not months.

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**Salary:** $200–$400/month USD
**Hours:** Part-time (20 hrs/week) to start — full-time path available
**Schedule:** Monday–Friday, US Eastern Time
**Location:** Remote — Philippines