Inbound Outbound Customer Service

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: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

60

: DATE UPDATED

Mar 14, 2026

JOB OVERVIEW

Whale Done Sprinklers & Irrigation – Home Services (USA)

We are a growing U.S.-based home service company (sprinkler, irrigation, drainage) looking for a reliable, organized, and confident CSR to handle both inbound and outbound calls.

Monday – Friday
7:00 AM – 7:00 PM Texas Central Time
$1000 monthly Salary

This role is for someone who:
Loves structure and process
Is comfortable on the phone
Is not afraid to make outbound calls
Can schedule appointments, handle follow-ups, and ask for payment confidently
Cares about serving homeowners well while still hitting numbers

If you’ve worked with HVAC, plumbing, cleaning, or any home service business, that’s a huge plus.

????? What You’ll Be Doing
Answering inbound calls from homeowners
Making outbound calls to:
Past customers
Follow-ups and call-backs
Potential referral partners
Scheduling appointments accurately
Explaining our process clearly and calmly
Asking for payment as part of the scheduling process
Handling common objections (price, “I’ll think about it,” “I’ll call around,” etc.)
Logging calls, notes, and follow-ups in our system
Tracking your daily call activity and results
Representing our brand with professional, calm, respectful communication

? This Role Is a Great Fit If You:
Are highly organized and like following systems
Are comfortable talking on the phone all day
Are not afraid of outbound calls
Can stay calm and professional with customers
Can be empathetic but still guide the call to a decision
Are reliable, consistent, and detail-oriented
Care about doing things the right way, not just the fast way
Are comfortable with sales conversations in a helpful, non-pushy way
Like tracking numbers and improving performance

? Big Plus If You Have:
Experience speaking with American customers
Experience in:
HVAC
Plumbing
Cleaning services
Irrigation / home services
Call center scheduling roles
Experience with:
Booking appointments
Handling objections
Follow-ups and call-backs
CRM or call tracking systems

? Schedule & Pay
Monday – Friday
7:00 AM – 7:00 PM Texas Central Time

Bonuses for after-hours and weekend bookings
Long-term, stable position for the right person
Performance and reliability are rewarded

? This Role Is NOT for You If:
You dislike structure, scripts, or processes
You are uncomfortable making outbound calls
You avoid asking for payment or closing the loop
You prefer chat/email only and don’t like phone work
You don’t like tracking your numbers or performance

???? How to Apply

Please share your disc profile and also
read the following and put them in order based on which Values fit you better?

What I am looking for in no particular order is how would you rank the Blueprint, Action, Nurture, Knowledge in order based on your personality?

BLUEPRINT

Order Process
Structure Rules
Organization Consistency
Predictability Planning
Systems Accuracy
Preparation Stability
Responsibility Discipline Reliability

ACTION

Results Speed Power
Control Competition
Winning Decisiveness
Authority Challenge
Confidence Efficiency
Progress Achievement
Leadership Execution

NURTURING

Trust Safety
Care Support
Relationships Empathy
Comfort Security
Belonging Understanding
Warmth Reassurance
Compassion Loyalty Helpfulness

KNOWLEDGE

Information Accuracy
Facts Data Logic
Expertise Insight Analysis
Precision Explanation
Proof Understanding

SKILL REQUIREMENT

Inbound Sales Outbound Sales Office and Administration

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Job Post	Reporter	Rank	Reason	Date

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Inbound Outbound Customer Service

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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