AI Operations Associate

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: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

40

: DATE UPDATED

Mar 13, 2026

JOB OVERVIEW

About Avenir Homes
Avenir Homes is a mission-driven affordable shared housing company based in the East Valley, providing stable, dignified housing for working adults across roughly 150 units in the Tempe area. We are in an active growth and improvement phase — rebuilding systems, optimizing operations, and building a team that runs lean and moves fast using the best tools available, including AI.

Role Overview
We are hiring two AI Operations Associates who will work hands-on across leasing, property management, communication, reporting, and process improvement. This is not a traditional admin role. We want people who reach for AI first — who know how to write a prompt, get a useful answer, and turn it into action quickly.

You will work closely with leadership to build and maintain the systems that keep Avenir running — from tracking leads and leasing workflows to automating reports and building dashboards. If you are the kind of person who sees a repetitive task and immediately starts thinking about how to automate it, this role is for you.

Key Responsibilities
AI-Powered Operations
• Use Claude, ChatGPT, or similar AI tools daily to draft communications, summarize information, research solutions, and solve operational problems quickly
• Write effective prompts to generate reports, templates, SOPs, and data summaries
• Use Claude Cowork and similar tools to automate file and task management workflows
• Identify repetitive tasks across the team and build AI-assisted solutions to reduce manual effort
• Stay current on AI tools and bring relevant new capabilities to the team's attention
Dashboards & Reporting
• Build and maintain operational dashboards in Google Sheets and/or Excel tracking leasing KPIs, occupancy, maintenance, and team activity
• Set up automated scheduled reports (e.g., AppFolio vacancy reports) and connect them to shared team views
• Translate raw data from property management software into clean, readable summaries for leadership
• Create visual trackers and progress reports across hiring, leasing, and systems workstreams
Leasing Operations Support
• Manage inbound lead inquiries across platforms (Facebook Marketplace, Zillow, etc.) and respond promptly using standardized scripts
• Phone-screen prospective tenants before committing to showings — qualify on budget, move-in timeline, and household composition
• Track leads through the full leasing funnel: inquiry ? phone screen ? tour ? application ? approval ? move-in
• Log all lead activity in AppFolio and maintain accurate occupancy data
• Support lease preparation, move-in coordination, and renewal outreach
Systems & Process Improvement
• Document current workflows (leasing, maintenance, communications) and identify gaps or bottlenecks
• Build and maintain SOPs, checklists, and process guides in ClickUp and Google Drive
• Help implement and manage task workflows in ClickUp — create tasks, set up automations, and track project progress
• Support the mapping and improvement of the end-to-end leasing process in coordination with leadership
Communication & Coordination
• Draft and send professional communications via email and Slack to residents, vendors, and prospective tenants
• Use AI tools to craft, review, and improve outgoing communications for clarity and professionalism
• Coordinate scheduling, follow-ups, and action items across tea ---------- mbers
• Support partnership outreach to referral organizations (colleges, behavioral health providers, nonprofits)

Qualifications
Required
• Demonstrated experience using AI tools (Claude, ChatGPT, Gemini, or similar) in a professional or personal capacity
• Ability to write clear, effective prompts and iterate quickly to get useful results
• Proficiency in Google Sheets or Excel — formulas, filters, basic dashboards
• Strong written communication skills — you can write a professional email from scratch without a template
• Highly organized with strong attention to detail; comfortable managing multiple tasks simultaneously
• Self-starter who identifies problems and acts without waiting to be told
• Comfortable working in a fast-paced, lean team environment with shifting priorities
Preferred
• Experience with AppFolio or similar property management software
• Experience with ClickUp, Asana, or another project/task management platform
• Familiarity with Slack as a primary communication tool
• Background in property management, real estate, or housing operations
• Experience building automations (Zapier, Make, or similar)
• Experience working at a startup, nonprofit, or mission-driven organization
• Bilingual (English/Spanish) is a plus but not required

Tools You Will Use
Category Tools
AI Claude, Claude Cowork, ChatGPT, Gemini
Property Management AppFolio
Task Management ClickUp
Communication Slack, Gmail
Spreadsheets / Reporting Google Sheets, Microsoft Excel
Documents Google Drive, Google Docs
Automation Zapier (or similar)
Listing Platforms Facebook Marketplace, Zillow, Craigslist

Why Join Avenir Homes
• Direct impact on a mission-driven company providing affordable housing to working adults in Tempe
• Work directly with leadership — your ideas will be heard and implemented quickly
• Be at the forefront of AI adoption in property management — we want people who push the tools forward
• Build systems from scratch with real ownership — not just executing someone else's process
• Grow with the company as we scale operations

How to Apply
Send your resume and a brief note (3-5 sentences) telling us about a time you used AI to solve a problem or make your work faster. We want to see how you think, not just what you've done.

Applications without the AI example will not be considered.

SKILL REQUIREMENT

Problem Solving AI Tools AI Automation

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AI Operations Associate

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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