Customer Success & Community Specialist

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Any

: SALARY

$5 per hour

: HOURS PER WEEK

30

: DATE UPDATED

Aug 5, 2026

JOB OVERVIEW

MUST SPEAK VERY GOOD ENGLISH

Are you the person who lights up every room — even a Zoom call? Do you love helping people, thrive on great conversations, and get a kick out of making someone's day? This role was written for you.
We run an online education program that teaches entrepreneurs and freelancers how to grow their own digital marketing agency. You'll be the friendly face that keeps our students engaged, supported, and set up for success.
YOUR RESPONSIBILITIES:
???? Student Outreach & Community Engagement

Proactively reach out to students enrolled in our agency-growth program
Check in on progress, celebrate wins, and keep the community active and positive

???? Onboarding Calls

Conduct warm, energetic onboarding calls with new students via Zoom
Walk new members through the program and make them feel excited to start

???? Customer Service & Support

Respond to student inquiries via email, Messenger, and Go High Level (GHL)
Troubleshoot basic platform issues and escalate when needed

WHO YOU ARE:

Naturally bubbly, warm, and enthusiastic personality
Communication is your superpower — written or verbal
Organized, reliable, and proactive
You genuinely love helping people succeed

REQUIREMENTS:

Conversational to intermediate experience with Go High Level (GHL)
Working knowledge of Facebook Ads (ad manager, campaign structure, CPL, ROAS, retargeting)
Fluent in English with excellent communication skills
Reliable internet and a professional WFH setup

SKILL REQUIREMENT

Facebook Ads Customer Service GoHighLevel

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0146
Total Execution Time	0.0161

GET DATA

No GET data exists

MEMORY USAGE

1,494,528 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Customer-Success-Community-Specialist-1600126

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0094 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1600126 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 486653 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1600126 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-23',ej.date_added) duration_days, DATEDIFF('2026-08-23',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-23',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1600126'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1600126
0.0007	UPDATE employer_jobs SET hit_counts = '*Mar-12-2026=49Mar-13-2026=77Mar-14-2026=29Mar-15-2026=20Mar-16-2026=23Mar-17-2026=23Mar-18-2026=14Mar-19-2026=14Mar-20-2026=5Mar-21-2026=2Mar-22-2026=6Mar-23-2026=9Mar-24-2026=8Mar-25-2026=7Mar-26-2026=9Mar-27-2026=1Mar-28-2026=1Mar-30-2026=1Mar-31-2026=1Apr-02-2026=3Apr-03-2026=3Apr-07-2026=1Apr-08-2026=2Apr-09-2026=1Apr-11-2026=1Apr-12-2026=1Apr-13-2026=1Apr-14-2026=5Apr-15-2026=1Apr-16-2026=2Apr-17-2026=2Apr-18-2026=1Apr-19-2026=2Apr-22-2026=2Apr-23-2026=1Apr-24-2026=2Apr-25-2026=1Apr-26-2026=3Apr-27-2026=2Apr-28-2026=3Apr-29-2026=1Apr-30-2026=2May-03-2026=2May-06-2026=3May-08-2026=1May-12-2026=2May-13-2026=1May-14-2026=1May-19-2026=2May-20-2026=1May-21-2026=1May-22-2026=1May-23-2026=2May-27-2026=1Jun-04-2026=1Jun-07-2026=1Jun-10-2026=1Jun-11-2026=2Jun-13-2026=3Jun-16-2026=3Jun-22-2026=2Jun-28-2026=1Jul-01-2026=1Jul-03-2026=1Jul-05-2026=2Jul-07-2026=2Jul-08-2026=4Jul-09-2026=2Jul-11-2026=1Jul-14-2026=1Jul-16-2026=1Jul-17-2026=5Jul-20-2026=1Jul-23-2026=1Jul-28-2026=1Aug-01-2026=1Aug-02-2026=1Aug-03-2026=1Aug-05-2026=534Aug-06-2026=73Aug-07-2026=48Aug-08-2026=19Aug-09-2026=10Aug-10-2026=28Aug-11-2026=11Aug-12-2026=16Aug-13-2026=9Aug-14-2026=5Aug-15-2026=4Aug-16-2026=3Aug-17-2026=6Aug-18-2026=2Aug-19-2026=9Aug-20-2026=3Aug-21-2026=3Aug-22-2026=1**Aug-23-2026=1' WHERE job_id= '1600126'
0.0005	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=299Apr-2026=43May-2026=18Jun-2026=14Jul-2026=23*Aug-2026=788' WHERE job_id= '1600126'`
0.0007	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1600126' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1600126
0.0041	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '486653' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1787510584
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Customer-Success-Community-Specialist-1600126
csrf-token	706b93c2f7a97d9dfc56f717789b38a6

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.86
HTTP_DNT

Customer Success & Community Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?