Home Improvement/ Roofing Call Center

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: TYPE OF WORK

Full Time

: SALARY

TBD

: HOURS PER WEEK

48

: DATE UPDATED

Mar 23, 2026

JOB OVERVIEW

About Us
ProCraft Restoration Group is a premium residential restoration and remodel company serving the Southeast US (roofing, exterior, interior, energy efficiency upgrades). We're a stable, growing team building an inside sales outbound department.
Your Role – Straightforward & Focused
Your ONLY job: Make high-volume outbound calls to our warm database (past happy customers + previous leads) ? follow a proven script ? qualify interest ? book in-home appointments for our local reps ? log everything in CRM. No closing sales – just setting appointments.
Daily Responsibilities

100–150 outbound dials/day to warm contacts.
Use our script to re-introduce company/services (lifetime warranties, expanded offerings), ask key questions (main need: roof/exterior/interior/energy), and book specific day/time with correct specialist.
Log calls, notes, outcomes, and move contacts in pipeline (e.g., New ? Attempting ? Appointment Set) in GoHighLevel (GHL).
Send templated follow-up SMS when needed.
Hit daily/weekly appointment targets consistently.

Must-Have Qualifications

Excellent spoken English: Neutral/light accent that's clear and easy for US homeowners.
Proven outbound/cold calling + appointment-setting experience (US clients preferred; ideal: roofing, solar, HVAC, real estate, insurance, home services).
Comfortable with high volume (100+ dials/day) and handling "no's" frequently.
Quiet home office, reliable high-speed internet, quality headset with mic.
Available for US EST hours (overlap with PH night/morning shifts common in call center roles).

Nice-to-Have (Big Advantages)

Experience with GoHighLevel (GHL), JobNimbus, Salesforce, HubSpot, or similar CRMs.
Background in home services industries.

What We Offer

Stable full-time, long-term role with a reputable US company.
Competitive pay + generous bonuses (e.g., per shown appointment + team targets).
Full training, proven scripts, clear KPIs – you'll know exactly how to succeed.
Growth path: Top performers can advance to senior setter or team lead.

How to Apply – Serious Applicants Only
To be considered, reply with:

1. A short voice recording (30–60 seconds) introducing yourself + your outbound experience (use Vocaroo, Loom, or any link).
2. Summary of your appointment-setting/cold-calling experience:
-Industries/companies you've called for.
-What you promoted/sold.
-Typical daily dials and appointments booked per day/week.

3. Your available hours in EST (e.g., full 9 AM–5 PM EST availability).
4. Expected hourly rate + if you're open to per-appointment bonuses.

Subject line / First line of your application message MUST be:
“I can make 100+ calls/day and book appointments. AND YOUR ROOFING/ SOLAR EXPERIENCE” with a minimum of 5 apply points (show that you're serious).
We're seeking disciplined, phone-strong performers ready for consistent high-volume work with rewards for results. If this matches your skills and you can commit long-term, apply now – we respond quickly to qualified candidates!

SKILL REQUIREMENT

Outbound Sales Cold Calling Outbound Calls

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Home Improvement/ Roofing Call Center

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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