Insurance reporting manager

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TYPE OF WORK

Any

SALARY

$350/week AUD

HOURS PER WEEK

40

DATE UPDATED

Mar 12, 2026

JOB OVERVIEW

About the Role:
This role involves taking job details, photos, and inspection notes provided by our roofing team (via ServiceM8 and WhatsApp) and turning them into well-structured roof reports using our templates and tools (including ChatGPT for drafting). You’ll be a crucial part of our operations team, helping ensure that every quote and insurance report is clear, accurate, and professional. You will also be responsible for basic admin tasks such as updating the stocktake

Key Responsibilities:
Review inspection notes and job data from ServiceM8 and WhatsApp
Use templates and AI tools (e.g. ChatGPT) to generate professional roof reports
Format and edit reports in Microsoft Word or Google Docs
Upload completed reports to job files in ServiceM8
Flag incomplete information or follow up with staff when required
Assist with basic admin tasks such as email follow-ups or document organisation
Updating stocktake

What We’re Looking For:
Strong written communication and attention to detail
Ability to follow templates and structure reports clearly
Comfortable using ServiceM8 (training provided), WhatsApp, and Google Drive
Experience with Microsoft Word and PDF formatting
Ability to work independently and meet deadlines
Previous admin experience (especially in trades or construction) is a plus

SKILL REQUIREMENT
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