Digital Uprising LLC

Ads Customer Support

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: TYPE OF WORK

Full Time

: SALARY

$4 USD / hour

: HOURS PER WEEK

40

: DATE UPDATED

Mar 11, 2026

JOB OVERVIEW

We are a growing digital marketing agency looking for a reliable, detail-oriented Virtual Assistant based in the Philippines to join our team full-time (or part-time to start). This role focuses heavily on supporting clients with Facebook/Meta Business Ads Manager, profile management, email support, and technical assistance.
Key Responsibilities:

Provide email support to clients (responding professionally and promptly)
Act as a Facebook account specialist: Manage Business Ads Manager, handle profile/account settings, troubleshoot access issues
Support and assist clients with technical issues related to Facebook ads, accounts, and profiles
Fulfill client requests efficiently (e.g., ad setup adjustments, reporting, basic optimizations)
Handle ads review and appeals when needed (some knowledge of FB ads policies is a plus, but not required—we can train)
Other ad-related tasks as assigned (e.g., monitoring campaigns, basic performance checks)

Requirements / Qualifications:

Strong English communication skills (written and verbal)
Proven experience with Facebook/Meta Business Suite, Ads Manager, and account/profile management (please share examples or years of experience)
Comfortable with email support and client communication
Detail-oriented, proactive, and able to handle multiple tasks/clients
Reliable internet connection and quiet workspace for calls/meetings if needed
Familiarity with Facebook ads (creation, review, appeals) is a big plus but not mandatory—willingness to learn is key
Available for full-time hours (US/PH time overlap preferred)

What We Offer:

Competitive pay
Long-term opportunity with growth potential
Remote work (work from home)
Supportive team environment

How to Apply – IMPORTANT – Applications without these will NOT be considered:
To apply, please send an email to: ----------
Use this exact subject line: Facebook VA Application – [Your Full Name]
In your email, include:

Your updated resume/CV
A short cover letter or paragraph about your relevant experience (especially with Facebook Ads Manager or email support)
Answers to these 3 questions (please number them clearly):
What is the hardest thing you've had to do in your life?
What are your career goals in the next 10 years?
What do you think of Artificial Intelligence?

We will review applications and reach out to qualified candidates for interviews. Serious applicants only—please take the time to answer thoughtfully!
Looking forward to hearing from you!

SKILL REQUIREMENT

Facebook Ads Customer Support Management Email Support

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Job Post	Reporter	Rank	Reason	Date

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Digital Uprising LLC

Ads Customer Support

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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