Monoblocc Limited

Accounting & Order Operations Specialist

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

PHP 48,000 to 60,000 per month depending

: HOURS PER WEEK

40

: DATE UPDATED

Mar 10, 2026

JOB OVERVIEW

Accounting & Order Operations Specialist
=======================================

About Monoblocc
---------------

Monoblocc is a Hong Kong-based direct-to-consumer hardware brand that designs and sells premium monitor-mounted workspace accessories.

We sell globally through Shopify and fulfill through JD Logistics in the US and Spaceship from Hong Kong.

We are a small founder-led company. This is not a role where you disappear into a big team. You will own a critical part of the back office and work directly with the CEO.

What this role is
-----------------

We are hiring someone to own the day-to-day back-office work across two connected areas:

- Order operations
- Accounting / bookkeeping execution

This is an accounting-led operations role. Month-end close, reconciliations, and bookkeeping accuracy are core responsibilities.

This role exists because in our business, orders and accounting are tightly linked.

Refunds affect the books.
Inventory affects accounting.
Pre-orders affect liabilities.
Logistics mistakes create both customer issues and financial issues.

We do not need a front-line customer support agent.
We do not need a strategist who wants to redesign the business every week.

We need someone reliable, detail-oriented, and calm under pressure who can keep things accurate, moving, and under control.

What you will do
----------------

Order operations / back-office execution

- Review back-office Intercom tickets and execute the required actions
- Process approved refunds and cancellations in Shopify
- Make administrative order changes where needed
- Prepare, clean, and upload order files for fulfillment partners
- Push orders into JD Logistics where automation does not handle it correctly
- Monitor tracking sync issues and follow up on failures
- Help resolve order exceptions such as lost parcels, stolen packages, warehouse issues, or billing mismatches
- Handle structured order exception cases such as approved substitutions or order admin changes using templates and clear internal rules
- Keep internal logs accurate and up to date

Accounting / bookkeeping execution

- Maintain clean bookkeeping records in Xero
- Reconcile payment processors, payouts, and bank activity
- Process supplier invoices and other routine accounting entries
- Support month-end close
- Help maintain inventory-related records and COGS updates
- Support pre-order liability and revenue recognition workflows
- Check that refunds, cancellations, and order changes are correctly reflected in the books
- Help prepare files and support documentation for recurring grant and administrative submissions

Exception handling / control work

- Notice when something looks wrong and investigate it
- Follow up with JD Logistics or other vendors when invoices, charges, or order handling do not make sense
- Escalate issues clearly and quickly to the CEO
- Help improve SOPs, checklists, and workflow reliability
- Validate automation outputs and flag errors when systems do not behave correctly

What this role is not
---------------------

- Not front-line customer service
- Not product support
- Not supply chain planning
- Not batch planning
- Not factory negotiation
- Not a pure analyst role
- Not a software builder role

You may send occasional structured template messages for order exceptions, but the relationship-heavy customer communication stays with the CEO.

Who will do well in this role
-----------------------------

- You are highly detail-oriented
- You like keeping records accurate and clean
- You are comfortable with repetitive administrative work
- You do not ignore issues when something looks off
- You follow through until things are closed out properly
- You are organized and calm when several small problems happen at once
- You are comfortable working in a business where processes continue to improve over time
- You are not looking for a social customer support role
- You are not bored by reconciliation, admin work, or cleanup work

This role is a good fit for someone who enjoys bookkeeping, ecommerce operations, reconciliations, spreadsheets, exception handling, and process discipline.

Required skills / experience
----------------------------

- Experience with bookkeeping or accounting support
- Strong Excel or Google Sheets skills
- Strong attention to detail
- Experience with ecommerce admin work, order handling, or operations support
- Ability to work with structured SOPs and also handle exceptions
- Good written English
- Comfortable learning systems and following checklists

Strongly preferred
------------------

- Xero experience
- Shopify experience
- A2X experience
- Intercom experience
- Experience with logistics or fulfillment workflows
- Experience reconciling payouts, refunds, and operational data across systems

Tools you may work with
-----------------------

- Shopify
- Xero
- A2X
- Intercom
- JD Logistics systems
- Google Sheets / Excel
- Gmail and shared internal documentation

Working with the CEO
--------------------

You will report directly to the CEO, who is a CPA and closely involved in operations and finance.

You will get support, context, and fast decisions, but you will also be expected to take ownership of your area and keep things moving.

Why this role matters
---------------------

This role is about making sure the back office works.

That means:

- orders do not get stuck
- refunds do not fall through the cracks
- uploads happen correctly
- reconciliations are clean
- the books close properly
- errors are noticed early
- operational mess does not quietly build up in the background

If you do this role well, you become a key part of how the company runs.

Compensation and details
------------------------

- Full-time
- Remote
- PHP 48,000 to 60,000 per month depending on experience
- Philippines preferred
- We are a Hong Kong-based company, and Hong Kong and the Philippines are on the same time zone
- Long-term role for the right person

Growth path
-----------

As we automate more routine admin work, this role can grow into more ownership of:

- exception handling
- controls
- reconciliation oversight
- workflow reliability
- SOP ownership
- validation of automations and systems outputs

This is not a dead-end data entry role. The long-term path is toward owning the reliability of the back office.

How to apply
------------

Please email your application to ---------- with:

- your resume
- a link to your OnlineJobs.ph profile
- subject line: Accounting & Order Operations Specialist Application

In your email, please answer these short questions:

- When can you start?
- What hours are you usually available in Philippine time?
- Are you available for regular daytime overlap with Hong Kong time?
- What monthly compensation are you looking for in PHP?

SKILL REQUIREMENT

Financial Accounting Order processing Logistics Coordination

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0015
Controller Execution Time ( Jobseekers / Job )	0.0165
Total Execution Time	0.0198

GET DATA

No GET data exists

MEMORY USAGE

1,524,576 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Accounting-Order-Operations-Specialist-1598046

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0100 seconds) (Hide)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0020	SELECT * FROM `employer_jobs` WHERE `job_id` = 1598046 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 843426 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1598046 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-19',ej.date_added) duration_days, DATEDIFF('2026-04-19',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-19',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1598046'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1598046
0.0008	UPDATE employer_jobs SET hit_counts = '*Mar-10-2026=496Mar-11-2026=133Mar-12-2026=134Mar-13-2026=55Mar-14-2026=11Mar-15-2026=16Mar-16-2026=25Mar-17-2026=15Mar-18-2026=11Mar-19-2026=15Mar-20-2026=2Mar-21-2026=8Mar-22-2026=6Mar-23-2026=6Mar-24-2026=9Mar-25-2026=8Mar-26-2026=11Mar-27-2026=6Mar-28-2026=1Mar-29-2026=2Mar-30-2026=7Mar-31-2026=1Apr-01-2026=11Apr-02-2026=2Apr-03-2026=3Apr-04-2026=6Apr-06-2026=8Apr-07-2026=6Apr-08-2026=8Apr-09-2026=5Apr-10-2026=4Apr-11-2026=2Apr-12-2026=4Apr-13-2026=2Apr-14-2026=2Apr-15-2026=9Apr-16-2026=5Apr-17-2026=3Apr-18-2026=4*Apr-19-2026=1' WHERE job_id= '1598046'
0.0013	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=978*Apr-2026=85' WHERE job_id= '1598046'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1598046' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1598046
0.0012	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '843426' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776610378
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Accounting-Order-Operations-Specialist-1598046
csrf-token	38ecb96ef3700a6146c0c4988be90ffc
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.103
HTTP_DNT

Monoblocc Limited

Accounting & Order Operations Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?