Case Manager / Operations Manager

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: TYPE OF WORK

Full Time

: SALARY

$6-$7/hr

: HOURS PER WEEK

40

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

About the Role

We are looking for a highly organized, proactive professional to manage complex client cases, coordinate stakeholders, improve workflows, and help scale our operations. This role combines case management, legal process support, and operations.

Key Responsibilities

> Manage complex client cases, tracking milestones, documents, and deadlines

> Coordinate with clients, employers, attorneys, and internal teams

> Maintain accurate case records and reporting

> Improve workflows and operational systems

> Develop SOPs, templates, and internal documentation

> Handle admin support such as email management, document prep, and basic invoicing

> Assist in ensuring smooth daily operations

Requirements
> 3+ years in case management, legal operations, paralegal, or complex project coordination

> Strong organizational and multitasking skills

> Excellent written and verbal English communication

> Detail-oriented and proactive

> Comfortable managing multiple cases or projects simultaneously

Preferred: Immigration, legal services, HR, or operations experience; familiarity with CRMs or tracking tools; leadership potential

How to Apply
Please email the following to ---------- with the subject line “Case Manager / Operations Manager”:
> Resume/CV
> Cover letter – Include the word “Process” in the first paragraph and describe your experience managing complex cases, workflows, or operations
> Personality profile – Complete the ---------- DISC Personality Test and take a screenshot of your pie chart results. Email the screenshot with your application (no need for the full report)

Must submit complete requirements to be considered.

Qualified applicants will be notified via email of their interview schedule.

For questions about this role or the application process, email ----------

SKILL REQUIREMENT

Project Management Case Management Paralegal

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Case Manager / Operations Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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