Customer Service ++ Super admin

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: TYPE OF WORK

Full Time

: SALARY

40000-60000

: HOURS PER WEEK

40

: DATE UPDATED

Mar 7, 2026

JOB OVERVIEW

This is a great opportunity to join a growing, passionate and dynamic team of health professionals providing skin cancer and cosmetic services to our clients.

You'll be working with our team to take inbound calls, answer client questions, book them in and support our team with a multitude of administrative tasks.

The ideal candidate will be highly organised and energetic, with a ‘can-do’ approach and keen to take on a broad range of tasks with the drive to constantly improve the patient experience.

• You must have a minimum of 5 years in customer support taking inbound calls.
• Previous experience in an administrative role in a medical or allied health service is ideal but not essential
• Patient-oriented, outgoing and friendly with a professional and approachable communication style.
• Strong interpersonal, written and verbal communication skills with a professional phone etiquette (proficiency in English is essential), with proven ability to put people at ease,answer their questions and get them on board
• Strong sense of personal integrity and confidentiality with the ability to work independently while being a part of a team.
• Possess strong computer skills (standard business, office, and medical applications including but not limited to Electronic Medical Records such as Halaxy, Google, Excel, Word, google Sheets/Drive)
• Naturally pay attention to detail
• Able to be on video during work hours

If this is you, you should apply.
If it's not, please don't apply.
You MUST have great spoken English

Responsibilities include:

• Managing bookings, payments, and correspondence, liaising with patients and doctors
• Responding to inbound communications on multiple platforms (phone and email) in a professional and friendly manner.
• Acting as a point of contact between patients and doctors, responding to enquiries and escalating where required.
• Maintaining accurate, timely and comprehensive medical records
• Providing quality customer service to patients.
• Other clerical and administration tasks such as creating patient files and data entry as required.

Applicants with a health background in medicine, pharmacy, nursing and others are encouraged to apply.
The working hours are Monday - Friday approx. 8.30am -5pm and Saturdays 8.30am - 12.30pm Perth time.
We may be able to swap some of your hours during the week for the hours on Saturday.
Salary up to 40,000 - 60,000 php depending upon your experience.

*****If you are interested, please submit a short video introduction describing yourself, what you are looking for in a position, your experience/qualifications, why you think you would be a good fit, what you are doing currently, and when you are available to start.*****

Email ----------

SKILL REQUIREMENT

Admin Data Processing English Speaking Communication

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Job Post	Reporter	Rank	Reason	Date

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Customer Service ++ Super admin

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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