Full Time
40,000 - 45,000
40
Mar 4, 2026
Platonics is looking for a reliable and detail-oriented Medical Assistant to support one of our US-based healthcare clients. This role will primarily focus on patient communication, insurance verification, scheduling, and administrative support for a medical practice.
The ideal candidate has experience working with US healthcare systems, understands insurance verification and prior authorization workflows, and is comfortable working with electronic medical records (EMR).
Key Responsibilities:
Answer inbound calls and assist patients with general inquiries
Verify patient insurance and eligibility
Handle prior authorization requests
Schedule patient appointments
Perform general administrative and front desk tasks
Maintain accurate records using EMR systems
Requirements:
Strong English communication skills
Experience with medical insurance verification and eligibility
Experience handling prior authorizations
Experience supporting US healthcare providers or clinics
Familiarity with EPIC and Practice Fusion EMR systems
If you believe you are a good fit for this role, please send your CV along with a 1-minute voice recording briefly sharing your experience working with US healthcare providers, particularly in insurance verification and prior authorization. We look forward to hearing from you!