Remote Veterinary Surgery & Client Care Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$5.00 per hour

HOURS PER WEEK

40

DATE UPDATED

Mar 2, 2026

JOB OVERVIEW

About Us
We are a busy multi-service veterinary practice in Bermuda, providing veterinary care, boarding, grooming, and daycare. Our clinical veterinary team consists of 2 vets and 2 nurses and is committed to high-quality, compassionate care for pets.
We are seeking a Remote Veterinary Surgery & Client Care Coordinator to streamline our surgical bookings, work-ups, appointments and client follow-ups, helping us fill appointment slots efficiently while improving the client experience.
Key Responsibilities
• Proactively schedule surgeries, procedures, diagnostics, consultations, annual checkups and follow-up appointments in the clinic’s veterinary software program (Avimark)
• Manage estimates and pending procedures, contacting clients to book recommended care
• Coordinate recalls for annual exams, dental care, and senior screenings
• Track and refill cancellations and emergency slots promptly
• Maintain an up-to-date appointment tracker and reporting dashboard
• Ensure smooth communication with clients via phone, email, or messaging
• Collaborate with the on-site reception and veterinary team to optimize scheduling
Required Skills & Experience
• Veterinary background preferred (veterinarian, veterinary nurse, assistant, or similar)
• Strong English communication skills (written and spoken)
• Organized, detail-oriented, and proactive
• Comfortable using Avimark or similar practice management software
• Ability to work independently and meet deadlines
• Previous remote work experience is an advantage
Key Performance Indicators (KPIs)
• Surgery slot utilisation: 85–90% target
• Tier 1 estimate follow-up: 100% completed
• Tier 2 conversion: 60–75%
• Recalls scheduled: 50–70%
What We Offer
• Flexible remote work
• Opportunity to be part of a high-performing, growing veterinary team
• Structured workflow with clear responsibilities
• Training and ongoing support to succeed in the role

Hours: 40 hours/week (flexible, aligned with Bermuda business hours)

How to Apply
Please send your CV and a brief cover letter explaining your experience in veterinary medicine and scheduling, client care, or remote coordination to: ----------

Application Deadline: March 15, 2026

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0008
Controller Execution Time ( Jobseekers / Job )  0.0131
Total Execution Time  0.0144
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,506,944 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Remote-Veterinary-Surgery-Client-Care-Coordinator-1591054
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0072 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
= 'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1591054
 LIMIT 1 
0.0005   SELECT *
FROM `employers`
WHERE `employer_id` = 909365
 LIMIT 1 
0.0008   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1591054
AND `misc`.`id` IS NULL 
0.0004   SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-22',ej.date_added) duration_days, DATEDIFF('2026-10-22',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-22',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1591054' 
0.0004   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1591054 
0.0008   UPDATE employer_jobs SET hit_counts = '***Mar-02-2026=425***Mar-03-2026=55***Mar-04-2026=53***Mar-05-2026=43***Mar-06-2026=27***Mar-07-2026=8***Mar-08-2026=15***Mar-09-2026=22***Mar-10-2026=15***Mar-11-2026=17***Mar-12-2026=32***Mar-13-2026=18***Mar-14-2026=6***Mar-15-2026=8***Mar-16-2026=7***Mar-17-2026=18***Mar-18-2026=16***Mar-19-2026=7***Mar-20-2026=7***Mar-21-2026=9***Mar-22-2026=3***Mar-23-2026=10***Mar-24-2026=13***Mar-25-2026=9***Mar-26-2026=13***Mar-27-2026=11***Mar-28-2026=4***Mar-29-2026=5***Mar-30-2026=9***Mar-31-2026=9***Apr-01-2026=7***Apr-02-2026=11***Apr-03-2026=13***Apr-04-2026=2***Apr-05-2026=13***Apr-06-2026=20***Apr-07-2026=10***Apr-08-2026=5***Apr-09-2026=12***Apr-10-2026=11***Apr-11-2026=5***Apr-12-2026=1***Apr-13-2026=8***Apr-14-2026=6***Apr-15-2026=9***Apr-16-2026=3***Apr-17-2026=8***Apr-18-2026=9***Apr-19-2026=1***Apr-20-2026=9***Apr-21-2026=6***Apr-22-2026=10***Apr-23-2026=15***Apr-24-2026=8***Apr-25-2026=4***Apr-26-2026=2***Apr-27-2026=7***Apr-28-2026=2***Apr-29-2026=4***Apr-30-2026=7***May-01-2026=4***May-02-2026=5***May-03-2026=4***May-04-2026=4***May-05-2026=1***May-06-2026=3***May-07-2026=5***May-08-2026=2***May-09-2026=5***May-10-2026=3***May-11-2026=3***May-12-2026=3***May-13-2026=5***May-14-2026=6***May-15-2026=3***May-16-2026=3***May-17-2026=4***May-18-2026=5***May-19-2026=7***May-20-2026=3***May-21-2026=1***May-22-2026=6***May-23-2026=2***May-24-2026=1***May-25-2026=6***May-26-2026=7***May-27-2026=3***May-28-2026=1***May-29-2026=3***May-30-2026=3***May-31-2026=4***Jun-01-2026=11***Jun-02-2026=1***Jun-03-2026=7***Jun-04-2026=3***Jun-05-2026=5***Jun-07-2026=5***Jun-08-2026=3***Jun-09-2026=5***Jun-10-2026=2***Jun-11-2026=1***Jun-12-2026=2***Jun-13-2026=6***Jun-14-2026=1***Jun-15-2026=3***Jun-16-2026=4***Jun-17-2026=5***Jun-18-2026=4***Jun-19-2026=2***Jun-20-2026=8***Jun-21-2026=4***Jun-22-2026=4***Jun-23-2026=2***Jun-24-2026=4***Jun-25-2026=5***Jun-26-2026=8***Jun-27-2026=4***Jun-28-2026=6***Jun-29-2026=2***Jun-30-2026=7***Jul-01-2026=2***Jul-02-2026=1***Jul-03-2026=3***Jul-04-2026=2***Jul-05-2026=4***Jul-06-2026=7***Jul-07-2026=5***Jul-08-2026=4***Jul-09-2026=5***Jul-10-2026=7***Jul-11-2026=7***Jul-12-2026=3***Jul-13-2026=1***Jul-14-2026=1***Jul-15-2026=2***Jul-17-2026=3***Jul-18-2026=4***Jul-19-2026=1***Jul-20-2026=2***Jul-21-2026=1***Jul-22-2026=2***Jul-23-2026=1***Jul-24-2026=3***Jul-25-2026=3***Jul-26-2026=4***Jul-28-2026=4***Jul-29-2026=6***Jul-30-2026=2***Jul-31-2026=8***Aug-01-2026=2***Aug-02-2026=1***Aug-03-2026=3***Aug-04-2026=6***Aug-05-2026=8***Aug-06-2026=4***Aug-07-2026=2***Aug-08-2026=4***Aug-09-2026=2***Aug-10-2026=1***Aug-11-2026=1***Aug-13-2026=12***Aug-14-2026=6***Aug-15-2026=1***Aug-16-2026=2***Aug-19-2026=3***Aug-20-2026=1***Aug-21-2026=1***Aug-22-2026=1***Aug-24-2026=1***Aug-25-2026=1***Aug-27-2026=1***Aug-28-2026=2***Aug-29-2026=3***Aug-30-2026=2***Aug-31-2026=4***Sep-01-2026=3***Sep-02-2026=1***Sep-03-2026=2***Sep-04-2026=4***Sep-07-2026=1***Sep-08-2026=2***Sep-10-2026=2***Sep-11-2026=2***Sep-12-2026=3***Sep-13-2026=1***Sep-14-2026=1***Sep-15-2026=3***Sep-16-2026=4***Sep-17-2026=1***Sep-18-2026=3***Sep-19-2026=1***Sep-21-2026=4***Sep-22-2026=2***Sep-23-2026=5***Sep-24-2026=2***Sep-25-2026=2***Sep-27-2026=2***Sep-28-2026=3***Sep-29-2026=1***Sep-30-2026=3***Oct-01-2026=2***Oct-02-2026=3***Oct-03-2026=1***Oct-05-2026=1***Oct-08-2026=6***Oct-09-2026=2***Oct-10-2026=1***Oct-12-2026=4***Oct-13-2026=4***Oct-14-2026=1***Oct-15-2026=3***Oct-16-2026=1***Oct-17-2026=4***Oct-19-2026=1***Oct-22-2026=1' WHERE job_id= '1591054'  
0.0006   UPDATE employer_jobs SET monthly_hits = '***Mar-2026=894***Apr-2026=228***May-2026=115***Jun-2026=124***Jul-2026=98***Aug-2026=75***Sep-2026=58***Oct-2026=35' WHERE job_id= '1591054'  
0.0015   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1591054' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1591054 
0.0007   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '909365'
AND `date_added` >= '2022-06-08' 
0.0003   select * from teasers 
0.0002   SELECT * FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)