Level 1 IT Support and Security Technician – Managed Services Provider

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$500-$600 per month

: HOURS PER WEEK

20

: DATE UPDATED

Mar 1, 2026

JOB OVERVIEW

About the Role

We’re looking for a part-time (to start) Level 1 Technician to join our Managed Services team. You’ll play a key role in delivering exceptional technology outcomes for clients across industries—from professional services to manufacturing.
This role is for someone who thrives in complex environments, enjoys solving challenging problems, and takes pride in the work provided.

What You’ll Do
• Microsoft Management – Provide Level 1 support in Microsoft, including resetting passwords, reinstalling Microsoft Office Apps, and general issue troubleshooting.
• Google Workspace - Provide Level 1 support in Microsoft, including resetting passwords and general issue troubleshooting.
• Develop and execute automation scripts using SyncroPSA, PowerShell, and Power Automate.
• Review security checklists for compliance.
• Pull data from various systems for monthly reports.
• Review and test backups periodically.

What You Bring – Areas of Experience
• 1+ years of hands-on experience in an MSP or multi-tenant IT environment.
• Microsoft 365 – Administration, EntraID, Intune (including autopilot and scripting), and Office Apps.
• Email security, DNS management
• Strong working knowledge of SyncroPSA/RMM tools preferred.
• RMM/PowerShell scripting
• A mindset for continuous improvement.
• Excellent English communication skills—both written and spoken.
• A sense of ownership, professionalism, and pride in every task.

Schedule
• Part-time role (to start) supporting 9:00 AM – 1:00 PM CT (GMT -5/6) time zone
• Monday through Friday.

Worksite Requirements
• A fast-running computer with at least 8GB RAM and i5 processor
• Ability to connect to virtual desktop in the US (we will help with this)
• Reliable internet connection with at least 100mbps download and upload speeds
• A mobile phone with application usage capabilities
• A quiet, secure work room or office

Benefits
• 13th month annual bonus
• Health insurance

Why You’ll Love Working Here
• Join a high-performing, collaborative team that values our people first.
• Work with modern technologies in dynamic cloud and hybrid environments.
• Access to mentorship, and professional development support.
• A culture that values character, a servant attitude, and enjoyable work.

How We Work
We believe great technology comes from great people - those who care about doing things the right way, not just the fast way. You’ll have the freedom to take ownership of your work, contribute ideas, and build solutions that last. If you’re driven by serving clients, security, and continuous learning, you’ll feel right at home here.

Our Core Values
People First - We realize we service people not computers.
Good in the Clubhouse - We work to make everyone around us better by being collaborative, humble, teachable, happy to teach, and accountable.
Flexible - We overcome obstacles. We can work outside of a checklist. We are able to adjust on the fly.
Trustworthy - We realize every interaction either builds or erodes trust. We choose to build.
Friendly - We’re happy to help, it’s in our name. We treat each other and our clients with good humor, although we take our work seriously, we don’t take ourselves too seriously.

Application Process
NOTE: Everything listed below must be provided to be considered for this position.

1 – Confirm you have experience in managing Microsoft 365.

2 – Upload your resume.

3 – Submit a short video of you in the area where you will conduct your work and on the computer you will use. ***You must mention “Amicus IT” in your video.***

4 – In your short video, discuss the following:
> A. Previous MSP experience
> B. Previous experience with Microsoft 365, Entra ID, Azure, PSA (ticket system) + RMM, scripting, PowerShell
> C. Confirm you’re able to work 9:00-1:00 GMT -5/6 Monday through Friday.
> D. What monthly rate you are seeking (USD)

5 – Submit all materials only through Onlinejobs.ph (no email submissions)

SKILL REQUIREMENT

Systems Administration Communication English Proficiency

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Job )	0.0171
Total Execution Time	0.0188

GET DATA

No GET data exists

MEMORY USAGE

1,512,424 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Level-1-IT-Support-and-Security-Technician-Managed-Services-Provider-1590894

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0093 seconds) (Hide)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1590894 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 866251 LIMIT 1
0.0011	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1590894 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-19',ej.date_added) duration_days, DATEDIFF('2026-04-19',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-19',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1590894'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1590894
0.0020	UPDATE employer_jobs SET hit_counts = '*Mar-01-2026=69Mar-02-2026=289Mar-03-2026=130Mar-04-2026=96Mar-05-2026=65Mar-06-2026=35Mar-07-2026=26Mar-08-2026=17Mar-09-2026=28Mar-10-2026=25Mar-11-2026=33Mar-12-2026=17Mar-13-2026=24Mar-14-2026=15Mar-15-2026=12Mar-16-2026=22Mar-17-2026=11Mar-18-2026=16Mar-19-2026=11Mar-20-2026=21Mar-21-2026=12Mar-22-2026=7Mar-23-2026=9Mar-24-2026=14Mar-25-2026=18Mar-26-2026=15Mar-27-2026=10Mar-28-2026=17Mar-29-2026=5Mar-30-2026=9Mar-31-2026=12Apr-01-2026=17Apr-02-2026=3Apr-03-2026=14Apr-04-2026=13Apr-05-2026=12Apr-06-2026=11Apr-07-2026=14Apr-08-2026=16Apr-09-2026=12Apr-10-2026=20Apr-11-2026=8Apr-12-2026=4Apr-13-2026=8Apr-14-2026=19Apr-15-2026=9Apr-16-2026=5Apr-17-2026=9Apr-18-2026=10*Apr-19-2026=1' WHERE job_id= '1590894'
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=1090*Apr-2026=205' WHERE job_id= '1590894'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1590894' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1590894
0.0018	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '866251' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0004	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776620142
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Level-1-IT-Support-and-Security-Technician-Managed-Services-Provider-1590894
csrf-token	c6410d8cf9349f0f3371613edc32995e

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.103
HTTP_DNT

Level 1 IT Support and Security Technician – Managed Services Provider

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?