Credit Repair Operations Manager

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TYPE OF WORK

Full Time

SALARY

$6.50 - $9.00 Hourly

HOURS PER WEEK

40

DATE UPDATED

Feb 27, 2026

JOB OVERVIEW

Operations Manager – Credit Repair Division (Remote)

Company: Knowledge of Wealth Consulting LLC
Location: Remote
Employment Type: Full-Time Preferred

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About Knowledge of Wealth Consulting LLC

Knowledge of Wealth Consulting LLC is a financial consulting firm specializing in aggressive credit repair, personal and business funding, and financial education. We are expanding rapidly and seeking an experienced Operations Manager to lead and optimize our Credit Repair Division.

This role is critical to scaling our systems, improving client results, and managing our dispute team.

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Position Overview

The Credit Repair Operations Manager will oversee daily operations, client workflow systems, dispute processes, and support team performance. This individual must have proven experience in credit repair operations, dispute strategy implementation, CRM systems, and team management.

This is a leadership position — not an entry-level VA role.

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Core Responsibilities

1. Credit Repair Operations Oversight
• Oversee the full credit repair process from onboarding to completion
• Develop, document, and optimize workflows
• Implement and manage multiple dispute methods (factual-based, Metro 2, CFPB complaints, etc.)
• Ensure compliance and accuracy across all client files
• Monitor client progress and performance metrics

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2. Dispute Team Management
• Assign and schedule daily dispute tasks
• Ensure Dispute VAs complete tasks accurately and on time
• Conduct quality control audits
• Train and improve dispute team performance
• Track KPIs and productivity

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3. Client Experience & Communication
• Review and send credit report updates to clients
• Ensure clients receive consistent progress communication
• Follow up for required documentation
• Oversee onboarding process
• Improve overall client experience and retention

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4. Systems & CRM Management

Must have hands-on experience with:
• GoHighLevel (GHL)
• Credit Repair Cloud (CRC)
• Dispute Fox

Responsibilities include:
• Maintaining CRM organization
• Automating workflows where possible
• Ensuring all client records are updated
• Building scalable internal processes

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5. Leadership & Strategy
• Report directly to the CEO
• Identify operational inefficiencies
• Recommend process improvements
• Help scale the credit repair division
• Maintain high standards of organization and accountability

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Required Qualifications
• Minimum 4+ years experience in credit repair
• Experience managing a credit repair team
• Strong knowledge of dispute strategies
• Experience with GHL, CRC, and Dispute Fox
• Strong written and verbal English communication
• Extremely detail-oriented
• Organized and process-driven
• Ability to lead a remote team

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Preferred (Bonus Skills)
• Experience in funding or financial consulting companies
• Process automation knowledge
• KPI tracking and reporting experience
• Video editing skills (for webinar and social media)

How to Apply

Please submit:
1. Resume
2. A 2–3 minute video introducing yourself and explaining:
• Your credit repair experience
• Your leadership experience
• Systems you’ve used
3. Your expected compensation
4. Examples of workflows or processes you’ve built (if available)

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