Customer Support Specialist (Phone Support – Industrial Equipment)

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: TYPE OF WORK

Any

: SALARY

$465.00 - $565.00

: HOURS PER WEEK

TBD

: DATE UPDATED

Feb 26, 2026

JOB OVERVIEW

We are looking for a talented and professional Customer Support Specialist to handle inbound and outbound customer calls for our industrial equipment business.

Your main responsibilities will include:

Answering incoming customer calls in a professional manner

Making outbound calls to customers for follow-ups

Assisting customers with product inquiries and order status

Explaining industrial equipment features clearly and confidently

Resolving customer concerns and providing excellent service

Documenting call details and updating customer records

Requirements:

Excellent spoken and written English

Neutral or clear accent

Strong phone communication skills

Experience in customer support (voice)

Basic understanding of industrial equipment (or ability to learn quickly)

Reliable internet connection and quiet work environment

Professional attitude and strong problem-solving skills

Preferred (but not required):

Experience working with industrial tools or equipment companies

CRM experience

Microsoft Excel

Previous call center experience

We are looking for someone reliable, proactive, and long-term.

SKILL REQUIREMENT

Customer Support Phone Support English Speaking

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Job Post	Reporter	Rank	Reason	Date

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Customer Support Specialist (Phone Support – Industrial Equipment)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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