Call Listening & Reporting Specialist

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: TYPE OF WORK

Full Time

: SALARY

$2000 USD+/month

: HOURS PER WEEK

40

: DATE UPDATED

Mar 12, 2026

JOB OVERVIEW

Overview:
We’re looking for a meticulous, English-proficient reporting specialist to handle client data, tag leads from call recordings, and manage monthly client reporting. You’ll ensure accurate data across multiple platforms and ensure our clients’ analytics are always on point.
Key Responsibilities:
Call Tagging & Lead Classification:

Listen to client calls (in English) from platforms like CallRail.

Determine the lead type: program, online, etc.

Tag each call for service requested, quote requested, or quality of lead.

Note why a lead is not good, if applicable.

Client Data Management:

Regularly review each client’s accounts for data consistency.

Monthly updates to spreadsheets summarizing leads from platforms (LSA, Google Business Profile, website, etc.).

Agency Analytics & Reporting:

Manage agency analytics tools ensuring all client data is integrated (Search Console, Google Analytics, etc.).

Ensure every client’s dashboards are set up properly and updated monthly.

Onboard new clients by ensuring their reporting dashboards are connected and functioning smoothly.

Attention to Detail:

Understand nuances in calls to categorize them accurately.

Ensure all data is correct, timely, and precise.
Qualifications:
Exceptional spoken English comprehension.

Strong attention to detail and ability to accurately classify information.

Familiarity with call tagging or lead management is a plus.

Experience with Google Analytics, Search Console, and reporting dashboards is highly desirable.

Proficiency in spreadsheet tools (Excel or Google Sheets).

How to Apply:
Please submit your application with a brief cover note detailing relevant experience. We’d love to hear about times you’ve worked with client data, reporting, or tagging calls. Once you apply via OnlineJobs.ph, email ---------- with the subject line: ‘Blue Rhino: I’m your reporting specialist!’ Also, attach a brief audio file of yourself explaining why you're a good fit. If the instructions are not followed, you will be automatically disqualified. Let’s find that detail-oriented A-player!

SKILL REQUIREMENT

Google Sheets English Speaking English Proficiency

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Call Listening & Reporting Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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