Full Time
3-6
40
Mar 23, 2026
Customer Service & Appointment Coordinator– Remote
Pay: $3–$7 per hour
Full-time | Long-term
US hours (Mountain standard Time)
Customer Service & Appointment Coordinator
Inbound Calls | Lead Qualification | Appointment Booking
We are hiring a confident, professional English-speaking Customer Service Representative to manage inbound calls, respond to follow-up inquiries, and book qualified appointments for our sales team.
This is a front-line role. You will represent our company on every call.
Strong, natural English communication is not optional. You must be able to speak clearly, understand nuance, and communicate with confidence and professionalism.
Key Responsibilities
* Answer inbound customer calls promptly and professionally
* Respond to follow-up questions via phone and text
* Call and text inbound leads to confirm interest and schedule appointments
* Follow qualification scripts accurately
* Book appointments directly into the calendar
* Handle common objections calmly and confidently
* Update detailed notes in our CRM
* Meet daily call volume and booking targets
Requirements (Please Read Carefully)
* C2-level or near-native English fluency (required)
* Clear, professional speaking voice
* Strong listening skills and conversational awareness
* Prior customer service, appointment setting, or call center experience
* Comfortable speaking with homeowners and business owners
* Reliable high-speed internet
* Quiet, professional home office setup
* Coachable, dependable, and detail-oriented
This role requires someone who can sound natural and confident on the phone. If English is difficult or heavily accented to the point of impacting clarity, this role will not be a fit.
Compensation & Position Details
* $3–$6 per hour, based on experience and performance
* Full-time position with consistent hours
* Long-term opportunity for the right candidate
* Performance-based bonuses available after ramp-up period
How to Apply
To be considered, please submit:
1. A short voice recording introducing yourself (required)
2. A brief explanation of your customer service or appointment setting experience
3. Your availability
4. Your internet speed
Applications without a voice recording will not be reviewed.
This is a stable, long-term position with clear expectations and measurable goals. We are looking for someone professional, confident, and serious about performing at a high level.
If that describes you, apply!