-
-
TYPE OF WORK
Full Time
-
-
SALARY
$5 / hour
-
-
HOURS PER WEEK
40
-
-
DATE UPDATED
Feb 23, 2026
Location: Remote (Philippines)
Schedule: Full-time (~40 hours/week), flexible schedule to be coordinated
Compensation: $5.00 USD/hour
Reports to: Co-Founder
________________________________________
About the Role
Newport Knits is a high-end custom knitwear brand specializing in licensed collegiate apparel for over 65 schools. We manufacture premium fan gear and operate across direct-to-consumer and wholesale channels.
We are seeking a detail-oriented Virtual Assistant to support royalty reporting, customer communication, and operational organization. This role is ideal for someone who thrives in fast-paced environments, enjoys bringing structure to unorganized workflows, and is confident working with data and spreadsheets.
Key Responsibilities
Royalty Reporting
? Prepare and submit monthly royalty reports to CLC for approximately 30 schools
? Prepare quarterly royalty reports for Fanatics
? Download Shopify analytics and complete required Excel royalty templates
? Track wholesale orders and identify store-level sales for reporting
? Ensure accuracy and timely submission of royalty payments
Customer Service & Inbox Management
? Respond to daily customer inquiries (returns, sizing, product questions)
? Manage custom order communications and document all required details (logos, designs, specifications)
? Organize and triage inbox to prevent missed tasks or delays
Operations & Administrative Support
? Maintain organized spreadsheets and reporting systems
? Monitor inventory notifications and assist with order tracking
? Support supplier coordination and fulfillment communication
? Assist in documenting and improving internal processes
Tools You’ll Use
? Shopify
? Excel (royalty reporting templates)
? Shopify Analytics
? Gmail
? Brand Manager portals
? Fanatics reporting tools
? Canva (preferred but not required)
Compensation & Growth
? Starting rate: $5.00 USD/hour
? Opportunity for performance-based rate increase after initial review period
? Long-term growth potential within the company
? Annual raise potential based on performance
? Paid U.S. holidays:
? Memorial Day (Last Monday of May)
? Independence Day (July 4)
? Labor Day (September 1)
? Thanksgiving (November 27)
? Black Friday (November 28)
? Christmas Eve (December 24)
? Christmas Day (December 25)
? New Year's Day (January 1st)
How to Apply
1. Use the subject line: Newport Knits – Royalty & Operations VA Application
2. In your message, answer this question:
“How would you ensure accuracy when managing royalty reports for multiple schools each month?”
3. Attach your resume and any relevant Shopify or reporting experience.
Qualified candidates will be contacted for the next steps in the hiring process.
How to Apply
Please copy-paste this link to a new tab and fill out the application form and finish the assessments:
Once done, we will reach out to you for the next steps if your assessment results meet the role's thresholds.
Please Note:
It is best to have already taken the English Proficiency Assessment through
It is not mandatory to have them completed but it will improve your chances of moving along in the process.
