Customer Retention and Sales Specialist

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: TYPE OF WORK

Full Time

: SALARY

$600-700

: HOURS PER WEEK

40

: DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

We are seeking a results-driven Customer Retention and Sales Specialist to handle inbound customer inquiries, manage refund requests, and convert potential cancellations into retained revenue.

This is a performance-based role focused on objection handling, value reinforcement, and upselling services. You will play a direct role in protecting company revenue while delivering professional, solution-oriented support.

Responsibilities

* Handle inbound calls, chats, and emails regarding services and refund requests
* Convert cancellations into retained sales whenever possible
* Overcome objections and confidently communicate service value
* Identify upsell opportunities
* Meet or exceed retention and revenue KPIs
* Document interactions accurately in CRM systems

Qualifications

* 3+ years of sales, retention, or high-performance customer service experience
* Proven success in save-the-sale or objection handling
* Strong negotiation and communication skills
* Comfortable working toward performance metrics

If you are a confident closer who thrives on turning objections into opportunities, we’d love to hear from you. Please send your CV and an audio or video recording discussing your qualifications.

Please note that only those who submit requirements will be considered.

SKILL REQUIREMENT

Inbound Sales Customer Support Account Retention

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Job Post	Reporter	Rank	Reason	Date

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Customer Retention and Sales Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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