???? FULL-TIME OPERATIONS MANAGER (REMOTE – PHILIPPINES)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

35K php-50k php per month

: HOURS PER WEEK

60

: DATE UPDATED

Feb 19, 2026

JOB OVERVIEW

Join the Leadership Team of a Multi-Million Dollar U.S. Service Company

Long-term | Full-Time | Exclusive Employment | Heavy Voice Role

?

???? ABOUT THE COMPANY

We are a fast-growing, multi-million-dollar dog poop scooping and pet waste removal company based in the United States. We service thousands of customers each week and operate a fleet of 10+ field technicians across multiple service territories. Our company is scaling aggressively, and we are hiring a world-class Operations Manager to run the day-to-day backend of the business.

This is NOT a basic VA role.
This is a senior full-time leadership position.

?

???? POSITION: FULL-TIME OPERATIONS MANAGER (REMOTE)

We are looking for a high-level, forward-thinking, extremely organized Operations Manager who can oversee daily operations, manage our existing VA team, coordinate field technicians, and ensure seamless communication between customers, office staff, and the field.

This must be your sole job.
Do not apply if you are juggling multiple jobs.

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???? KEY RESPONSIBILITIES

???? Route & Field Operations
• Build, optimize, and assign daily routes for 10+ field technicians
• Schedule and manage up to 500+ yards per day
• Make real-time adjustments to routes based on issues, delays, or customer needs

???? Customer Service & Phone Communication
• Handle heavy inbound & outbound phone calls using Dialpad
• Manage communication for 2,000+ active customers
• Resolve issues, follow up with customers, and provide high-level service
• Must sound like a native-level English speaker

???? VA Team Leadership
• Oversee a team of 3 experienced VAs
• Delegate tasks, monitor productivity, and ensure workflow efficiency
• Provide guidance, structure, and accountability

???? Communication Hub Management
• Use ---------- to coordinate field technicians and office communication
• Manage urgent updates, customer concerns, route changes, and scheduling needs
• Keep operations running smoothly in real time

???? Strategic Thinking

We need someone who:
• Anticipates problems before they happen
• Thinks proactively, not reactively
• Creates processes, not chaos
• Suggests improvements to operations, scheduling, and communication systems

?

???? TOOLS YOU WILL USE DAILY
• Routing Software (training provided)
• Dialpad (internet phone system)
• ---------- (office ? field communication)
• Google Workspace (Sheets, Drive, Docs)

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???? QUALIFICATIONS
• C1 or C2 English fluency — must sound local to U.S. customers
• Exceptional organization and multitasking ability
• Experience managing teams or operations
• Strong decision-making skills and ability to stay calm under pressure
• Fast learner with strong tech skills
• Problem solver who looks ahead and plans for pitfalls
• Comfortable with heavy voice work and constant communication
• Must commit to this as your only job
• Ability to work long hours during training (first 1–2 months)

?

? WORK SCHEDULE

Must be available during U.S. Eastern Time:
8:00 AM – 8:00 PM EST (full-time schedule within this range)

Some weekend hours required.
This position requires serious commitment, especially during onboarding.

?

???? COMPENSATION

?35,000 – ?50,000 PHP per month
Compensation is negotiable based on experience.
• Full-time, long-term position
• Raises and performance bonuses available
• Opportunity for career growth into senior operations leadership

?

???? IDEAL CANDIDATE

This job is perfect for someone who is:
• A natural leader
• Calm under pressure
• Hyper-organized
• Excellent on the phone
• A strategic thinker
• Hungry for long-term stability
• Looking to build a career — not a side gig

?

? DO NOT APPLY IF YOU:
• Are working multiple jobs
• Are not comfortable with heavy phone work
• Struggle with fast-paced tasks
• Need constant hand-holding
• Do not want a long-term role

?

???? HOW TO APPLY

Send an email or OnlineJobs.ph message with:
1. Subject: Operations Manager – Your Name
2. A short 1–2 minute video introducing yourself (English fluency test)
3. Summary of your operations/management experience
4. Confirmation that this will be your only job
5. Your expected monthly salary within our range
6. Your availability to start

SKILL REQUIREMENT

Google Docs English Speaking English Proficiency

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???? FULL-TIME OPERATIONS MANAGER (REMOTE – PHILIPPINES)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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