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TYPE OF WORK
Full Time
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SALARY
800
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HOURS PER WEEK
40
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DATE UPDATED
Feb 19, 2026
***To apply - send a 2-minute loom reviewing your qualifications in the QUALIFIER paragraph to
QUALIFIER PARAGRAPH:
If you love creating and improving SOPs, have a strong understanding of HIPAA requirements for patient communication, possess hands-on experience messaging,
We are seeking a highly reliable, detail-oriented Virtual Medical Administrative Assistant to support healthcare providers with patient communication, scheduling, EHR administration, and the creation and refinement of standard operating procedures (SOPs). This role requires prior healthcare administrative experience and comfort working in a clinical environment where professionalism, accuracy, and confidentiality are critical.
This role requires perfect English fluency. You will be communicating directly with patients daily via HIPAA-compliant messaging,
You will manage patient communications, appointment scheduling, rescheduling, cancellations, calendar coordination, reminders, and follow-ups to support smooth operations for our clients. You will also work directly within electronic health record (EHR) and practice management systems to create and manage appointments, upload and organize documents, track attendance, and assist with preparing and distributing superbills. Accuracy and attention to detail are essential.
In addition to daily administrative responsibilities, this role is ideal for someone who loves building, documenting, and improving SOPs. You will help standardize workflows, clearly document processes, and continuously improve systems to ensure consistency across multiple providers and clients. A strong systems mindset and enjoyment of process documentation are required.
Availability is required Monday through Friday during U.S. business hours. This is not an asynchronous role. Responsiveness and reliability during those hours are mandatory.
The ideal candidate has previous experience in a medical office, clinic, or healthcare administrative role and a strong understanding of HIPAA requirements, patient confidentiality, and professional healthcare communication standards. You should be highly organized, dependable, comfortable managing multiple providers or clients, and confident working independently in a remote environment.
This is not a general virtual assistant role. Healthcare administrative experience is required, and applicants without prior medical or clinical administrative experience will not be considered.
This is an ongoing, long-term freelance position with consistent work for the right candidate. Hours, schedule, and compensation will be discussed based on experience and availability.
